Assistant Manager - Corcoran Commons

Boston College; Massachusetts; On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Tuition remission for Employees

Tuition remission for Spouses and Kids

Medical, Dental, and Vision Insurance

Life Insurance

University retirement plans

Job summary

Boston College is seeking an Assistant Manager for its dining services to oversee daily operations with a focus on staff leadership and superior customer service. The role requires hands-on supervision, effective communication, and adherence to sanitation and food quality standards.

The position involves scheduling, training, and participating in hiring, with responsibilities that extend to payroll, inventory, and ceremonial catering events across campus.

Qualifications

• Bachelor's degree preferred; Associate's degree required or equivalent combination.
• Serv Safe Food Safety Certification required/advantageous.
• Three to five years food and beverage supervisory experience.
• Strong communication and interpersonal skills; ability to manage students, faculty and staff.

Responsibilities

• Manage daily dining service activities with hands-on leadership.
• Communicate assignments, expectations, and schedules clearly to staff.
• Maintain sanitation, safety, and food quality standards.
• Plan and adjust employee schedules and overtime; hire and train staff.
• Supervise and participate in catering events and unit operations.
• Oversee payroll, inventory, and cash reconciliation processes.
• Monitor cashier operations and generate reports as needed.
• Provide counseling or corrective actions when required.

Skills

Communication

Interpersonal skills

Human relations

Leadership

Bilingual English/Spanish

Education

Bachelor's degree preferred

Associate's Degree required

Serv Safe Food Safety Certification

Tools

POS equipment

Job description

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

Job Description

Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, pro-active leadership, and have ability to achieve quality food sanitation and customer service goals. Perform all responsibilities at a high level of professionalism and confidentiality.

Characteristic Duties

• Determine and clearly, proactively, and concisely communicate, demonstrate and explain work assignments and expectations.
• Demonstrate accurate oral and written communication skills.
• Maintain unit sanitation, safety and appearance, ensure food quality standards.
• Participate in planning employee schedules and adjustments including authorizing and assigning overtime and to call in off-duty staff as needed.
• Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions.
• Train, instruct, and assess daily and annual performance of job duties to ensure high quality food presentation, sanitation, and customer service.
• Proactively respond to inquiries and needs of employees and customers.
• Assign and reassign employees to meet daily operational needs; ensure accurate time management for employees.
• Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings.
• Understand and demonstrate pro-active fiscal management responsibilities, including payroll, scheduling, inventory, waste, ordering, time and cash reconciliation.
• Responsible for operation and maintenance of food service and point of sales equipment. Communicate equipment problems via established protocol.
• Demonstrate, teach, supervise and monitor cashier functions, operation, and reports before, during, and after meal periods.
• Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll.
• Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed.
• Perform other related duties as assigned.

Position Details

Department: 023109 - BCDS Corcoran Commons

Position: 00004283 - Assistant Manager

Grade: 2ND

Full-Time Equivalent Hiring Range: $67,350 to $84,200; salary commensurate with relevant experience.

Requirements

Education: Bachelor's degree preferred, Associate's Degree required or equivalent combination of experience. Computer literacy is desirable. Serv Safe Food Safety Certification.

Experience: Three- to five-years food and beverage experience in progressively responsible positions. Supervisory experience with ability to motivate. High quality standards as well as exceptional knowledge of food service procedures and practices.

Skills: Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment. Must have outstanding communication, human relations, and interpersonal skills and be able to coordinate and gain the cooperation of a large and diverse staff. Bilingual English/Spanish skills helpful. Ability to work a flexible schedule, including some evenings and weekends throughout the year. Self-motivated, highly energetic, organized, and results-oriented professional.

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored403bRetirement Plans
• Paid Holidays Annually
• Generous Sickand Vacation Pay
• Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.