Assistant Manager: Café Leadership & Guest Experience

ZenApply Software; West Valley City (UT); On-site; USD 43,000 - 55,000; Full time

Job summary

Beans & Brews Coffee House in West Valley City, UT is seeking a full-time Assistant Manager to support daily operations, lead staff, and engage with the local community. This role balances on-the-floor guest service with behind-the-scenes leadership, requiring initiative, strong people skills, and the ability to grow leadership, operational, and community engagement skills within a small business.

You will help manage tasks, train teammates, uphold policies, and contribute to events and

Qualifications

• Leadership experience is strongly preferred.
• Experience in retail or customer service required.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Manage cash handling and daily task prioritization.
• Serve as a positive representative of Beans & Brews Coffee House.
• Assist with training and reinforcement of store policies.
• Identify operational, staffing, or guest-service challenges and implement solutions.
• Support management in community events and in-store promotions.
• Contribute to maintaining high team morale and guest satisfaction.
• Manage multiple responsibilities and assist with special projects.

Skills

Leadership

Customer service

Communication

Initiative

Education

High School Diploma or equivalent

Job description

Beans & Brews Coffee House in West Valley City, UT is seeking a full-time Assistant Manager to support daily operations, lead staff, and engage with the local community. This role balances on-the-floor guest service with behind-the-scenes leadership, requiring initiative, strong people skills, and the ability to grow leadership, operational, and community engagement skills within a small business.

You will help manage tasks, train teammates, uphold policies, and contribute to events and