Assistant Manager: Build Team, Elevate Culture & Service

America's Pizza Company, LLC; Waynesville (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Pizza Hut is seeking an Assistant Restaurant General Manager to help lead daily store operations and coach shift leaders and team members. The role emphasizes culture, customer service, and operational excellence within a fast-paced environment.

Responsibilities include hiring and training, inventory oversight, scheduling, and ensuring compliance with health and brand standards. A ServSafe certification and strong leadership are expected to drive high customer satisfaction and smooth operations.

Qualifications

• Experience in restaurant leadership and shift supervision.
• Ability to train and develop team members and managers.
• Familiarity with brand standards and safety protocols.

Responsibilities

• Assist RGM with hiring, training, and building a bench of managers and team members.
• Promote positive restaurant culture and employee experience.
• Maintain excellent customer service standards.
• Enforce Pizza Hut service principles and food safety.
• Oversee inventory, forecasting, and scheduling processes.
• Ensure team has tools and knowledge for success.
• Develop a store team with high customer satisfaction results.
• Ensure compliance with health, safety, and brand standards.
• Communicate initiatives and manage team performance.

Skills

People management

Customer service

Policy compliance

Coaching

Education

ServSafe Certification

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut is seeking an Assistant Restaurant General Manager to help lead daily store operations and coach shift leaders and team members. The role emphasizes culture, customer service, and operational excellence within a fast-paced environment.

Responsibilities include hiring and training, inventory oversight, scheduling, and ensuring compliance with health and brand standards. A ServSafe certification and strong leadership are expected to drive high customer satisfaction and smooth operations.