Assistant Manager - Banquet

Hyatt Hotels Corporation; Kansas City, Northern (MO, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Hyatt Regency Washington on Capitol Hill in Washington, DC is seeking an Assistant Manager - Banquets to lead planning, coordination, and execution of banquet and event operations. You will supervise banquet associates, coordinate with internal departments, and ensure seamless service delivery for diverse events.

The role emphasizes guest satisfaction, adherence to quality and safety standards, resource management, and support of departmental revenue and profitability goals while delivering

Qualifications

• Experience in supervising banquet operations and staff.
• Strong leadership and guest-facing service skills.
• Knowledge of event planning, budgeting, and safety standards.

Responsibilities

• Plan, coordinate, and execute banquet and event operations.
• Supervise banquet associates and coordinate with internal departments.
• Ensure exceptional service delivery and uphold quality standards.
• Drive guest satisfaction and support departmental revenue goals.
• Manage resources to deliver memorable event experiences for guests.

Skills

Leadership

Team management

Communication

Guest service

Problem-solving

Education

Degree in Hotel Management or related field

3-5 years supervisory experience in banquet/F&B

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\" Peggy Focheux Duval: Director of Learning & Development, France

We are seeking a dynamic and guest-focused Assistant Manager - Banquets to support the planning, coordination, and execution of banquet and event operations. The role is responsible for ensuring exceptional service delivery, maintaining operational standards, supervising banquet associates, coordinating with internal departments, and ensuring seamless event execution. The incumbent will drive guest satisfaction, uphold quality and safety standards, manage resources efficiently, and assist in achieving departmental revenue and profitability goals while creating memorable event experiences for guests.

Qualifications

The ideal candidate should possess a degree or diploma in Hotel Management, Hospitality Management, or a related field, with 3 to 5 years of experience in banquet or food and beverage operations, including supervisory experience. Strong leadership, team management, communication, guest service, and problem-solving skills are essential. Knowledge of banquet operations, event planning, food and beverage service standards, budgeting, and operational controls will be advantageous. Candidates should be highly organized, customer-oriented, and capable of working effectively in a fast-paced hospitality environment.

Hyatt Regency Washington on Capitol Hill | Washington , DC , US

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