Assistant Manager, Auto Service & Customer Experience

Express Oil Group; Pinson (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking a hands-on Assistant Manager to lead daily operations, ensure top-tier customer service, and drive efficiency across service bays. You’ll mentor staff, maintain safety and quality, and support the Store Manager in achieving store goals.

The role emphasizes teamwork, accountability, and a customer-first mindset in a fast-paced automotive service environment across multiple locations.

Qualifications

• Motivation and hands-on management skills required.
• Strong customer service and communication abilities essential.
• Ability to lead, motivate and develop a team.

Responsibilities

• Greet customers and ensure high levels of service.
• Inspect and oversee vehicle service throughput in a fast-paced environment.
• Coordinate with Service Advisors and VSI for additional work.
• Maintain a clean, safe, and organized store.
• Oversee store operations in the absence of the Store Manager.

Skills

Motivation

Hands-on management

Customer service

Communication

Interpersonal skills

Job description

Express Oil Change & Tire Engineers is seeking a hands-on Assistant Manager to lead daily operations, ensure top-tier customer service, and drive efficiency across service bays. You’ll mentor staff, maintain safety and quality, and support the Store Manager in achieving store goals.

The role emphasizes teamwork, accountability, and a customer-first mindset in a fast-paced automotive service environment across multiple locations.