Assistant Manager, Alhambra & Special Orders

Van Cleef & Arpels; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits program

401(k) with employer match

Paid time off

Job summary

Van Cleef & Arpels is seeking a candidate for a luxury marketing position based in New York City. The ideal applicant will have over 3 years of experience in luxury marketing, merchandising, or retail, and a bachelor’s degree. Key responsibilities include supporting logistical operations for product launches and managing day-to-day operations.

The salary range for this position is between $80,000 and $90,000 annually, and it is eligible for bonuses. Benefits include comprehensive health coverage, a 401(k) plan, and paid time off.

Qualifications

• 3+ years of experience in luxury marketing, merchandising, or retail.
• Advanced technical skills, including proficiency in Microsoft Excel (VLOOKUP, Pivot Tables).
• Strong working knowledge of Power BI or similar tools.

Responsibilities

• Provide logistical and operational support for Alhambra novelty launches.
• Manage day-to-day operations for range and novelty creations.
• Generate and distribute weekly sales performance summaries.

Skills

Luxury marketing experience

Proficiency in Microsoft Excel

Knowledge of Power BI

Organizational skills

Service-oriented mindset

Education

Bachelor's degree

Job description

Qualifications

We are seeking a candidate with 3+ years of experience in luxury marketing, merchandising, or retail. The ideal candidate will hold a bachelor’s degree and possess advanced technical skills, including proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) and a strong working knowledge of Power BI or similar data visualization tools. Strong organizational skills and a service‑oriented mindset for boutique support are required.

Responsibilities

Key Projects & Responsibilities

• 360 Launch Orchestration: Provide logistical and operational support for Alhambra novelty launches, including the preparation of internal training tools, allocation with supply partner, and post‑launch quantitative and qualitative data collection.
• Alhambra Day‑to‑Day Operations: Manage the day‑to‑day operations for range and novelty creations. Support the Product Manager in managing boutique inquiries, rare material support with Retail, and Special Orders.
• Reporting & Performance Tracking: Generate and distribute weekly sales performance summaries for the Alhambra collection. Conduct ad‑hoc studies on sales trends and client behavior to support monthly animation plans.

HQ Liaison & Market Intelligence

• Support the Senior Manager to prepare presentations and reports with product novelty and range trend performance insights for monthly HQ calls. Partner on Alhambra insights for boutique level dashboards that connect qualitative feedback with data‑driven trends.

Special Orders & Systems Transition

• Oversee special order operations and serve as the lead for training and systems transition from Varuna to PEGA.
• Rare Materials Management: Liaise closely with the Supply Chain team on the allocation and monitoring of Alhambra rare materials, ensuring transparent communication with HQ counterparts and regional leadership.

Applicants must have valid work authorization for employment in the USA.

Salary Range: $80,000 - $90,000 (Annual). This role is bonus eligible.

Benefits: The company offers a comprehensive benefits program including medical, dental, and vision coverage; health savings and flexible spending accounts; life insurance, disability benefits, and a 401(k) with employer match; paid time off; wellness reimbursement; and an employee assistance program.