Assistant Manager, Affordable Housing & Tenant Services

VOA Colorado; Fort Collins (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Holidays/Paid Time Off

Tuition Assistance

Health, Dental, Vision

Job summary

Volunteers of America Colorado in Fort Collins seeks a full-time Administrative Assistant to support application processing, certification activities, and property operations at Sanctuary and Cadence. The role includes interviewing residents, rent collection, and file maintenance.

Requirements include a high school diploma and one year of admin/clerical or apartment management experience, strong math and computer skills, and the ability to communicate effectively while coordinating with service

Qualifications

• High school diploma or its equivalent and one year administrative/clerical office experience.
• One year of apartment management experience.
• Basic math aptitude.
• Knowledge of computer operations to include databases and spreadsheets.
• Demonstrated ability to communicate effectively and maintain good relations with residents and employees.
• Good organization skills and the ability to multi-task.
• Knowledge of Fair Housing Laws, state landlord/tenant rights and obligation.

Responsibilities

• Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining verifications, calculating income/assets/medical expenses and entering data into the property management software.
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts.
• Maintains applicant waitlist and resident files in accordance with program regulations; conducts semi-annual waitlist updates; and compiles program required documents for annual financial audit.
• Enter coded invoices into property management software.
• Monitor the property and resolve minor issues and escalate as needed.
• Collaborates with Service Coordinators to enhance resident quality of life.
• COS Certification, LIHTC and Fair Housing training required within 1 year of employment.
• Presents a professional image with predictable attendance.
• Performs all other duties as assigned.

Skills

Administrative experience

Basic math aptitude

Computer operations

Communication skills

Organization skills

Fair Housing knowledge

Education

High school diploma or equivalent

Tools

Property management software

Databases

Spreadsheets

Job description

Volunteers of America Colorado in Fort Collins seeks a full-time Administrative Assistant to support application processing, certification activities, and property operations at Sanctuary and Cadence. The role includes interviewing residents, rent collection, and file maintenance.

Requirements include a high school diploma and one year of admin/clerical or apartment management experience, strong math and computer skills, and the ability to communicate effectively while coordinating with service