Assistant Manager, AAA Insurance Team

AAA Central Penn; Susquehanna Township (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation and benefits

AAA Cares community program

Collaborative team culture

Career growth and advancement

Training and development

Job summary

AAA Central Penn in Harrisburg, PA seeks an Assistant Manager, Insurance to lead a high-performing team focused on sales growth and exceptional customer experiences. If you excel at coaching others, driving results, and building a culture of accountability, this role offers leadership development, competitive compensation, and the chance to impact communities we serve through AAA Cares.

Join a collaborative team that values continuous improvement and provides training and development to help you

Qualifications

• In-depth insurance, sales, and customer service leadership experience, including PA insurance regulations and licensing requirements.
• A PA Property & Casualty license is required.
• Strong coaching and communication skills.

Responsibilities

• Support team performance, sales goals, and service standards.
• Monitor pipeline activity and identify opportunities for growth.
• Provide coaching, feedback, and performance reinforcement.
• Use data and reporting to improve results.
• Promote strong system usage and consistent processes.
• Help create a positive, accountable, and team-focused culture.

Skills

Leadership

Coaching

Communication

Data-driven

Sales leadership

PA license

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Harrisburg, PA, US

Ready to Take the Next Step in Your Insurance Career?

Competitive Compensation Commensurate with Experience.

We’re looking for a motivated, people-focused Assistant Manager, Insurance to help lead and develop a high-performing team focused onsales growth and exceptional customer experiences.

If you’re passionate about coaching others, driving sales results, operational excellence, and creating a culture where people feel supported and motivated to succeed, this could be the opportunity for you.

What You’ll Do

• Support team performance, sales goals, and service standards.
• Monitor pipeline activity and identify opportunities for growth.
• Provide coaching, feedback, and performance reinforcement.
• Use data and reporting to improve results.
• Promote strong system usage and consistent processes.
• Help create a positive, accountable, and team-focused culture.

What You'll Bring

• In-depth insurance, sales, and customer service leadership experience, including PA insurance regulations and licensing requirements.
• A current, valid PA Property & Casualty license.
• Strong coaching and communication skills.
• Goal-oriented and comfortable working with metrics.
• Ability to adapt in a fast-paced environment.
• A balanced approach to accountability and team support.

What We Offer

• Competitive compensation and benefit package.
• The ability to give back to the communities we serve through the AAA Cares program.
• A collaborative and supportive team culture.
• Opportunities for career growth and advancement.
• Training and development to help you succeed as a leader.

Why Join Us?

This is more than just a job – it’s an opportunity to grow your leadership career, make a meaningful impact, and be part of a team that values collaboration, excellence, and continuous improvement.

AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V