Assistant Manager, AAA Insurance Team

AAA Central Penn; Susquehanna Township (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

AAA Cares program

Collaborative culture

Career growth

Training and development

Job summary

AAA Central Penn in Harrisburg, PA is seeking an Assistant Manager, Insurance to lead a high-performing team focused on sales growth and exceptional customer experiences.

You'll coach others, monitor pipeline activity, and use data to drive improvements while promoting consistent processes and accountability across the team.

The role requires PA insurance regulations knowledge, a PA Property & Casualty license, and strong communication and leadership skills to succeed in a fast-paced environment.

Qualifications

• Experience leading insurance, sales and customer service teams, with knowledge of PA regulations and licensing.
• Current PA Property & Casualty license.
• Strong coaching and communication skills.
• Goal-oriented with comfortable use of metrics.
• Ability to adapt in a fast-paced environment.
• Balanced accountability and team support.

Responsibilities

• Support team performance, sales goals, and service standards.
• Monitor pipeline activity and identify opportunities for growth.
• Provide coaching, feedback, and performance reinforcement.
• Use data and reporting to improve results.
• Promote strong system usage and consistent processes.
• Help create a positive, accountable, and team-focused culture.

Skills

Insurance leadership

Sales leadership

Customer service leadership

Coaching

Communication skills

Metrics familiarity

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Harrisburg, PA, US

Ready to Take the Next Step in Your Insurance Career?

Competitive Compensation Commensurate with Experience.

We’re looking for a motivated, people-focused Assistant Manager, Insurance to help lead and develop a high-performing team focused on sales growth and exceptional customer experiences.

If you’re passionate about coaching others, driving sales results, operational excellence, and creating a culture where people feel supported and motivated to succeed, this could be the opportunity for you.

What You’ll Do

• Support team performance, sales goals, and service standards.
• Monitor pipeline activity and identify opportunities for growth.
• Provide coaching, feedback, and performance reinforcement.
• Use data and reporting to improve results.
• Promote strong system usage and consistent processes.
• Help create a positive, accountable, and team-focused culture.

What You'll Bring

• In-depth insurance, sales, and customer service leadership experience, including PA insurance regulations and licensing requirements.
• A current, valid PA Property & Casualty license.
• Strong coaching and communication skills.
• Goal-oriented and comfortable working with metrics.
• Ability to adapt in a fast-paced environment.
• A balanced approach to accountability and team support.

What We Offer

• Competitive compensation and benefit package.
• The ability to give back to the communities we serve through the AAA Cares program.
• A collaborative and supportive team culture.
• Opportunities for career growth and advancement.
• Training and development to help you succeed as a leader.

Why Join Us?

This is more than just a job – it’s an opportunity to grow your leadership career, make a meaningful impact, and be part of a team that values collaboration, excellence, and continuous improvement.

AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V