Assistant Manager 5924

Domino's Franchise; Brookhaven (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

Domino's Brookhaven is seeking an Assistant Manager to support daily operations, lead a team, and uphold service standards. You will schedule staff, monitor performance, handle customer issues, train new employees, and prepare reports in a fast-paced retail food service setting.

Ideal candidates bring 2-3 years of supervisory experience, strong organizational skills, and proficiency with POS systems. This role offers growth and exposure to inventory, safety, and policy compliance in a dynamic

Qualifications

• 2-3 years in supervisory or management roles.
• Ability to lead, motivate, and develop staff.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency with POS systems and scheduling software.
• Customer service excellence and problem solving.
• Flexibility to work evenings, weekends, and holidays.
• Retail, hospitality, food service, or operations background preferred.

Responsibilities

• Support Manager in daily operations and policies.
• Supervise and mentor team; provide coaching.
• Manage staff scheduling and coverage.
• Monitor performance metrics and analyze data.
• Handle customer inquiries and resolve issues.
• Train new team members during onboarding.
• Prepare reports on operations, sales, and metrics.
• Coordinate inter-department communication.
• Ensure compliance with policies and labor laws.
• Assist inventory management and loss prevention.
• Support strategies to improve customer satisfaction and engagement.

Skills

Supervisory experience

Leadership

Organizational skills

Communication

Problem solving

POS systems

Scheduling software

Microsoft Office

Customer service

Data analysis

Tools

POS systems

Scheduling software

Microsoft Office

Job description

Job Description

We're looking for a dedicated and organized Assistant Manager to join our team in Brookhaven, United States. In this role, you will support our management team in driving operational excellence and fostering a positive work environment. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to supporting both team members and customers. You will play a key role in ensuring smooth daily operations while contributing to the achievement of organizational goals.

• Support the Manager in overseeing daily operations and implementing company policies and procedures
• Supervise and mentor team members, providing guidance, feedback, and performance coaching to foster professional development
• Manage staff scheduling, time-off requests, and ensure adequate coverage to meet operational needs
• Monitor team performance metrics and analyze data to identify areas for improvement and optimization
• Handle customer inquiries, complaints, and concerns with professionalism and resolve issues promptly and effectively
• Assist in training new team members during onboarding and ensure they understand company standards and expectations
• Prepare and maintain accurate reports on operational activities, sales performance, and team metrics
• Coordinate communication between departments and elevate issues to management when necessary
• Ensure compliance with company policies, safety regulations, and local labor laws
• Contribute to inventory management, stock rotation, and loss prevention initiatives
• Support the development and implementation of strategies to enhance customer satisfaction and team engagement

Qualifications

Qualifications

• 2-3 years of experience in a supervisory, assistant manager, or management role
• Proven ability to lead, motivate, and develop team members effectively
• Strong organizational and time management skills with the ability to prioritize multiple tasks
• Excellent communication and interpersonal skills with the ability to interact professionally with all levels of staff
• Demonstrated problem-solving abilities and sound decision-making skills
• Proficiency with point-of-sale systems, scheduling software, and Microsoft Office Suite
• Customer service excellence and a commitment to delivering exceptional experiences
• Ability to analyze performance data and generate actionable insightsStrong attention to detail and accuracy in record-keeping and reporting
• Flexibility to work varied shifts, including evenings, weekends, and holidays as needed
• Preferred: Experience in conflict resolution and budget management
• Preferred: Background in retail, hospitality, food service, or operations management

Additional Information

Domino's stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for our team members.