Assistant Manager - $23/Hour

Massage Envy; Stillwater (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

PTO/ESST

Referral bonus

Flexible scheduling

Leadership training

Discounts on services

Career advancement

Job summary

Massage Envy Stillwater is seeking an Assistant Clinic Manager to partner with the Clinic Manager, lead the Front Desk Sales Associate team, and help drive membership and retail goals while delivering an exceptional client experience.

The role emphasizes leadership, coaching, and a positive team culture, with opportunities for professional development and growth within a growing wellness organization. Salary starts at $23.00 per hour with full-time benefits.

Qualifications

• Leadership experience and ability to coach others.
• Strong customer service and communication skills.
• Experience supervising or leading small teams.
• Experience in sales or memberships a plus.
• Massage Envy experience preferred or similar wellness/retail environment.

Responsibilities

• Support daily operations with Clinic Manager.
• Lead Front Desk Sales Associate team to deliver exceptional service.
• Drive membership and retail sales and clinic performance goals.
• Lead by example to provide outstanding member/guest experience.
• Onboard, train, and coach employees for growth and success.
• Assist with scheduling, opening/closing, cash handling, inventory and tasks.
• Ensure policy compliance and professional, welcoming environment.
• Resolve client concerns professionally and efficiently.
• Foster a positive culture and support clinic mission.
• Step in to lead when Clinic Manager is unavailable.

Skills

Leadership experience

Customer service

Supervisory experience

Sales experience

Job description

5901 Norwich Avenue North, Stillwater, MN 55082 • Massage Envy - Scot Ziessman

Assistant Clinic Manager

Massage Envy Stillwater

Be Empowered to Help Lead the Way to Wellness

At Massage Envy Stillwater, we encourage you to be your best while helping inspire a team of caring professionals to help others feel their best.

As an Assistant Clinic Manager , you'll partner closely with the Clinic Manager to support daily operations, lead our Front Desk Sales Associates, deliver exceptional customer experiences, and help drive the overall success of the clinic. If you're passionate about leadership, customer service, coaching others, and building a positive team culture, we'd love to meet you.

• Starting Pay: $23.00 per hour
• Medical Insurance
• Paid Time Off (PTO)/Earned Sick Safe Time (ESST)
• Employee referral bonus program
• Flexible scheduling to support work/life balance
• Leadership training and ongoing professional development
• Discounts on massage, skincare services, stretch services, and retail products
• Career advancement opportunities within a growing organization

Qualified Candidates

We're looking for someone who:

• Has previous leadership, supervisory, customer service, or sales experience.
• Massage Envy experience is highly preferred , or experience in a similar wellness, spa, salon, fitness, hospitality, or retail environment.
• Is a natural leader who motivates, coaches, and supports others.
• Leads by example with professionalism, integrity, and a positive attitude.
• Has excellent customer service and communication skills.
• Is confident handling difficult conversations with clients or employees in a respectful and constructive manner.
• Thrives in a fast-paced, goal-oriented environment.
• Is organized, dependable, and able to prioritize multiple responsibilities.

Day-to-Day Responsibilities

• Partner with the Clinic Manager to support the daily operations of the clinic.
• Lead, coach, and develop the Front Desk Sales Associate team to deliver exceptional customer service.
• Help drive membership sales, retail sales, and key clinic performance goals.
• Lead by example by providing an outstanding experience for every member and guest.
• Assist with onboarding, training, and coaching employees to help them grow and succeed.
• Support scheduling, opening and closing procedures, cash handling, inventory, and operational tasks.
• Help ensure compliance with company policies and operational standards.
• Effectively resolve client concerns while maintaining a welcoming, professional, and therapeutic environment.
• Foster a positive workplace culture where employees feel valued, supported, and connected to the clinic's mission.
• Step into leadership responsibilities when the Clinic Manager is unavailable.

Culture & Support

• Leadership development invested in your success.
• Opportunities to grow into Clinic Manager and other leadership positions.
• A supportive team that believes in coaching, collaboration, and celebrating wins together.
• The opportunity to make a meaningful impact on both employees and clients every day.

Job Type & Schedule

• Full-Time Position
• Day, evening, and weekend availability required
• Flexible scheduling based on business needs

Ready to Take the Next Step?

If you're looking to grow your leadership career while helping create an exceptional experience for clients and employees alike, we'd love to hear from you. Join Massage Envy and become part of a team that's passionate about wellness, teamwork, and professional growth.

ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location. Hiring criteria, benefits, and compensation are determined by each individual franchisee and may vary by location.