Assistant Manager(08816) - 987-I East St.

Domino's; Pittsboro (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Domino's in Pittsboro, NC is seeking a Store Assistant Manager to oversee daily operations and ensure service excellence. The role involves managing staff, maintaining store standards, and ensuring food and labor goals are achieved.

Applicants should be prepared to work a minimum of 50 hours per week, including on-call duties, while demonstrating strong leadership and customer service skills.

Responsibilities

• Answer the phone and assist carry-out customers politely.
• Maintain a perfect image according to store standards.
• Ensure food, labor, and service goals are within target.
• Implement all new products or ideas seamlessly.
• Complete all store-level reports and paperwork accurately.

Job description

Responsibilities

The following key responsibilities outline the minimum expectations for the Store Assistant Manager role at Domino’s Pizza.

• Answer the phone and assist carry-out customers politely, knowledgeable of menu.
• Maintain a perfect image according to store standards.
• Demonstrate customer WOW steps: Apologize; Provide requested order; Offer an extra.
• Count peperoni and ham on every order regardless of topping amount.
• Do not clear pizzas before they are ready for the oven.
• Drivers must have $1 in coin change on hand for each delivery and say “Let me get your change” for every order.
• Drivers must not carry more than $20 while on the clock, including personal money.
• Drivers must not have a pocket knife or weapon while working.
• Driver vehicles must be neat, clean, and present a positive image.
• Drivers must not be routed or checked in early for delivery.
• Pizza makers must wash hands before making products.
• Only proper procedures for products are allowed.
• All drivers must complete Safe Delivery CBT.
• Every order is to be repeated for accuracy; name and address confirmed.
• Responsible for all results in assigned stores.
• Ensure food, labor, and service goals are within target.
• Conduct P&L review with direct supervisor each month.
• Work minimum 50 hours per week with 1 day off and 1 on-call day.
• Ensure all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
• Ensure all stores are staffed and that all team members are trained.
• Maintain repair and maintenance in all stores.
• Implement all new products or ideas seamlessly.
• Ensure stores run at a minimum 4-star level.
• Perform Self OERs first week of each period and apply appropriate corrections.
• Complete evaluations, raises and paperwork; notify D.O. as needed.
• Follow through all assignments and ensure all reports and paperwork are turned in timely.
• Complete all store-level reports and paperwork accurately.
• Know all product and operational standards.
• Follow all safety and security procedures; keep equipment working.
• Maintain store budgets.
• Prepare and deliver all school lunches within required standards.
• Provide accurate, detailed accountability; keep paper trail.
• Ensure all equipment is available and utilized correctly.
• Perform inventory checks each store each month.
• Use system checklists and visit books in place.