Assistant Manager

Massage Envy; Wayne (PA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Plans

Paid Time Off

401k package

40% product discount

Employee referral bonuses

Free massages/skincare services

Job summary

Massage Envy in Wayne, PA is seeking an Assistant Manager to drive sales, train staff, and lead a team to deliver an exceptional client experience. You will support the General Manager in daily operations and contribute to a positive, growth-oriented work culture.

The role emphasizes strong customer service, sales leadership, and store operations with competitive hourly pay and bonus opportunities. Benefits include healthcare, PTO, 401k, and staff discounts.

Qualifications

• Experience in sales and customer service in a retail setting.
• Experience in training staff.
• Experience in spa management preferred.
• Retail management experience preferred.

Responsibilities

• Drive sales goals and build teams.
• Support the General Manager with day-to-day operations.
• Lead, motivate and develop the team.
• Provide an amazing customer experience.

Skills

Sales

Customer service

Staff training

Spa management

Retail management

Administrative skills

Job description

Job Description

At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations.

The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise we help you take care of you every day to clients and employees alike.

As the connector between leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal.

As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location.

Our Assistant Managers

• Have experience at an assistant management or sales lead level
• Can motivate multiple employees in diverse fields
• Will have a successful track record in goal management
• Always displays a friendly, motivated, and sales driven attitude

Requirements

• Experienced in sales and customer service in a retail setting
• Experienced in training staff
• Experienced in spa management (Highly Preferred)
• Retail management experience (Strongly Preferred)
• Strong administrative/back office skills (Required)

Benefits

• Compensation that includes hourly rate and bonus opportunities
• Excellent Medical Plans
• Paid Time Off
• Comprehensive 401k package
• 40% discount on products
• Employee Referral Bonuses
• Free massage/skincare services monthly

Range of Pay: $18.00 - $20.00 Per Hour + Bonus Opportunity