Assistant Manager

Massage Envy; Haverford (Montgomery County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Hourly + Bonus

Medical plans

Paid time off

401k

Product discount 40%

Referral bonuses

Free massages monthly

Job summary

Massage Envy in the United States is seeking an Assistant Manager to drive sales goals, lead a diverse team, develop talent, and deliver an exceptional client experience. You will motivate staff, manage shifts, and contribute to a positive, growth‑oriented store culture aligned with the Massage Envy brand promise.

In this role you will assist the General Manager with day‑to‑day operations, ensure great customer service, streamline back‑office processes, train new team members, and act as the

Qualifications

• Experience in sales and customer service in a retail setting.
• Experience in training staff.
• Experience in spa management (Highly Preferred).
• Retail management experience (Strongly Preferred).
• Strong administrative/back office skills (Required).

Responsibilities

• Drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience.
• Act as the connector between leadership, team members and clients to bring everyone together toward the common goal.
• Assist the General Manager with overseeing day-to-day operations at the location.

Skills

Sales experience

Customer service

Staff training

Spa management

Retail management

Administrative/back office

Job description

Job Description

At Massage Envy, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations.

The Assistant Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience. As a team, we're committed to delivering on the Massage Envy brand promise we help you take care of you every day to clients and employees alike.

As the connector between leadership, team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal.

As an Assistant Manager at Massage Envy, you will play a vital role in supporting and assisting the General Manager with overseeing the day-to-day operations of the location.

Our Assistant Managers

• Have experience at an assistant management or sales lead level
• Can motivate multiple employees in diverse fields
• Will have a successful track record in goal management
• Always displays a friendly, motivated, and sales driven attitude

Requirements

• Experienced in sales and customer service in a retail setting
• Experienced in training staff
• Experienced in spa management (Highly Preferred)
• Retail management experience (Strongly Preferred)
• Strong administrative/back office skills (Required)

Benefits

• Compensation that includes hourly rate and bonus opportunities
• Excellent Medical Plans
• Paid Time Off
• Comprehensive 401k package
• 40% discount on products
• Employee Referral Bonuses
• Free massage/skincare services monthly

Range of Pay: $18.00 - $20.00 Per Hour + Bonus Opportunity