Assistant Manager

SLA Worldwide; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SLA Worldwide in Washington DC is looking for a Retail Supervisor to support daily operations across multiple brand spaces, including 1920 Merch and Next Stop DC. This role involves recruiting, training staff, and ensuring customer service excellence.

The ideal candidate has 1–2 years of retail experience, strong leadership skills, and a passion for community and culture. Benefits include health and dental insurance, paid time off, and a vibrant working environment.

Qualifications

• 1–2+ years of retail experience preferred.
• Strong leadership skills to support team management.
• Passion for culture and community.

Responsibilities

• Support the Store Manager in daily operations.
• Assist in recruiting and training retail associates.
• Monitor sales goals and support performance strategies.

Skills

Leadership skills

Strong communication

Organizational skills

Problem-solving skills

Detail-oriented

Ability to multitask

Job description

About the Job

1920 Merch is a bold, purpose-driven brand inspired by the women’s suffrage movement, celebrating empowerment, history, and style through unique apparel and gifts.

HBCU News is a culturally driven retail concept focused on education, heritage, and community, offering books, apparel, and merchandise that highlight the legacy and impact of Historically Black Colleges and Universities.

Next Stop DC is a unique retail concept celebrating the history, culture, and legacy of trains, rail travel, and transportation. The store offers themed merchandise, gifts, collectibles, and educational products inspired by railway history and travel culture.

Responsibilities

• Support the Store Manager in leading daily operations across both 1920 Merch, Next Stop DC, and HBCU retail spaces.
• Assist in recruiting, training, and scheduling retail associates.
• Help monitor daily and weekly sales goals and support strategies to improve store performance.
• Ensure excellent customer service that aligns with the mission and values of both brands.
• Maintain visual merchandising standards and assist with floor sets and displays.
• Oversee inventory accuracy, restocking, and organization.
• Ensure compliance with cash handling procedures and POS accuracy.
• Assist with staff supervision, coaching, and performance feedback.
• Support communication with headquarters regarding promotions and marketing initiatives.
• Assist with creating and posting social media content when needed.

Qualifications

• 1–2+ years of retail experience (lead or supervisory experience preferred).
• Strong leadership skills with the ability to support team management and daily operations.
• Passion for culture, community, empowerment, and purpose-driven retail.
• Strong communication, organization, and problem-solving skills.
• Detail-oriented and dependable with a hands-on leadership approach.
• Ability to multitask in a fast-paced retail environment.
• Flexible availability, including weekends and holidays.

Benefits

• Dental insurance.
• Health insurance.
• Paid time off.
• Vision insurance.