Assistant Manager

Cricket Wireless LLC.; Village of Valley Stream (NY); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee discounts on AT&T plans and用品

Relocation assistance

Job summary

AT&T is seeking an Assistant Retail Store Manager in Valley Stream, NY. You will partner with the store manager to oversee daily store operations, lead a team of retail sales consultants, and ensure customers receive our best-in-class services, products, and experiences.

The role emphasizes leadership, coaching, merchandising, and meeting sales targets, with access to comprehensive training and opportunities to advance within AT&T's retail network.

Qualifications

• Excellent communication and leadership abilities.
• 3+ years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Strong planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with stakeholders on initiatives beyond store walls.

Responsibilities

• Lead store operations alongside the store manager.
• Oversee merchandising and product launches.
• Help meet and exceed sales objectives to deliver extraordinary customer experiences.
• Coach a team of retail sales consultants to meet sales and service goals.

Skills

Excellent communication

Leadership skills

Sales experience in telecommunications

Management experience

Planning and analytical skills

Wireless terminology awareness

Stakeholder collaboration

Job description

Role Overview

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best‑in‑class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career. In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping meet and exceed sales objectives, you’ll ensure that customers receive an extraordinary experience with our products and services. And you won’t be in this alone. We offer the best‑in‑class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Key Responsibilities

• Excellent communication and leadership skills


• Three or more years of sales and/or customer experience in telecommunications or a related industry


• Prior management experience


• Well‑developed planning, analytical, and problem‑solving skills


• Familiarity with wireless terminology, industry trends, and AT&T mobility systems


• The ability to collaborate with key stakeholders on initiatives beyond store walls

Additional requirements include:

• Strategic perspective and the ability to champion change


• Inspiring your team through high performance, collaboration, and teamwork


• Utilizing professional expertise to solve problems and analyze issues


• Taking initiative, striving, and creating results

Salary & Commission

Our Assistant Retail Store Managers earn between $57,000 and $85,600 annual salaries, plus $18,000 in commissions if all sales goals are met.

Our Assistant Retail Store Manager jobs earn between $57,000.00 - $85,600.00 + commission $18,000 .

Salary Range & Benefits

• Medical/Dental/Vision coverage


• 401(k) plan


• Tuition reimbursement program


• Paid Time off and holidays (at least 23 days of vacation each year and 9 company‑designated holidays)


• Paid Parental Leave


• Paid Caregiver Leave


• Additional sick leave beyond what state and local law require may be available, but it is unprotected


• Adoption Reimbursement


• Disability Benefits (short‑term and long‑term)


• Life and Accidental Death Insurance


• Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs


• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone


• Relocation assistance may be available if eligibility requirements are confirmed

Work Hours & Location

• Weekly Hours: 40


• Time Type: Regular


• Location: USA:NY:Valley Stream:1096 Green Acres Mall (aka1094 Green Acres Mall):RET/KSK


• Salary Range: $57,000.00 - $85,600.00

Equal Employment Opportunity

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

About AT&T

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.