Bilingual Assistant Property Manager

ZRS Management, LLC

Orlando (FL)

On-site

USD 42,000 - 60,000

Full time

11 days ago
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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Housing Discounts
Paid Vacation
Paid Holidays
401k with Employer Match

Job summary

ZRS Management, LLC is hiring an Assistant Property Manager to lead leasing support and help drive occupancy goals. You will collect rents, review applications, and ensure all leasing documents are accurate while working closely with the Property Manager.

The role requires strong client service, problem-solving, and organization skills in a fast-paced environment. You will participate in budgeting, reporting, and coordinating resident events, with the flexibility to work occasional weekends to

Qualifications

  • High school diploma required; post-secondary preferred in business or property management.

Responsibilities

  • Collect rent in a timely manner and ensure revenue data is posted correctly.
  • File evictions when applicable and stay informed of local laws and policies.
  • Issue lease violations and work with the property manager to enforce guidelines.
  • Review and approve applications and ensure proof of income meets qualifications.
  • Audit move-ins and ensure all monies are paid and documents are uploaded.
  • Assist with leasing and property tours as needed.
  • Handle escalated service requests with the team to meet customer service standards.
  • Support budgeting and billing processes; assist in preparing and uploading bills for approval.
  • Help maximize resident renewals and host resident functions when appropriate.

Skills

Negotiation
Leadership
Time management
Customer service
Communication

Education

High school diploma
Post-secondary preferred (business or property management)

Tools

Onesite
Yardi
RealPage
Knock
RentCafe
ResMan
Microsoft Excel
Microsoft Word

Job description

Job Description:

The Assistant Property Manager’s primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager.

The Assistant Property Manager primary focus shall include but not limited to:

  • Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.
  • File evictions when applicable, and be informed of local laws and policies.
  • Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
  • Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
  • Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
  • Ensure that all residents’ current and futured scheduled billing is correct.
  • Complete monthly reports in accordance with company guidelines.
  • Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
  • Troubleshoot and resolve resident situations before being escalated to the property manager.
  • Assist with leasing when necessary and take tours.
  • Take escalated service requests and work with the property team to ensure adherence to customer service standards.
  • Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.
  • Assist Property Manager with hosting resident functions and maximizing resident renewals
  • May need to work one weekend a month,

Qualifications

  • ValidDriversLicense
  • 1+ experience in property management or real estate preferred
  • High school diploma a must, post-secondary preferred in units in business, or property management.

Skills, Knowledge and Abilities:

  • Demonstrate excellent computer skills, verbal, math, and reasoning skills
  • Demonstrate strong negotiating and sales abilities
  • Possess strong leadership; interpersonal and organization skills
  • Possess effective time management skills and attention to detail
  • Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
  • Knowledge of Internet, Email, and social media as it pertains to marketing of community
  • Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock,RentCafe, Resman, etc.
  • Knowledge of business practices and principles
  • Ability to handle multiple projects and tasks
  • Ability to cope with stress in a composed manner
  • Ability to respect and maintain confidentiality
  • Ability to work independently as well as collaboratively in a team environment.
  • Flexible to work evenings, weekends, and holidays as needed.

We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!

We are an Equal Opportunity Employer

Drug Free Work Place

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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