Assistant Manager

Valvoline Instant Oil Change; Town of Tonawanda (NY); On-site; USD 25,571 - 36,420; Full time

Benefits offered by this job

Competitive weekly pay - $22.50 per hour

Paid on-the-job training

Flexible work schedule

Paid time off (PTO)

Tuition assistance

Medical and prescription drug coverage

Dental, vision, and 401(k) savings plans

Back-up Child and Elder Care

Company provided uniforms and tools

50% discount on services

Job summary

A leading automotive service provider in Town of Tonawanda seeks an Assistant Service Center Manager to lead operations and manage a high-performance team. Responsibilities include performing oil changes, training staff, and delivering exceptional customer service. Ideal candidates will possess supervisory experience, fluent English skills, and the ability to lift and stand for extended periods. Competitive pay and comprehensive benefits are offered.

Qualifications

• Six months of supervisory experience required, preferably in a retail environment.
• Ability to occasionally lift up to 50 pounds and stand for extended periods.
• Fluency in English (reading, writing, speaking) required.

Responsibilities

• Perform oil changes and additional car maintenance services.
• Assist the Service Center Manager in daily operations.
• Deliver a positive first impression to each guest.

Skills

Supervisory experience

Cash handling knowledge

Customer service skills

Team leadership

Ability to lift 50 pounds

Education

High school diploma or equivalent

Job description

What You’ll Do:

As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil Change’s (VIOC) service experience from all other providers. In addition to working on cars and taking care of our guests, you will advise, train, and supervise hourly employees.

At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.

The perks and benefits we’ll provide you*:

• Competitive weekly pay - $22.50 per hour
• Paid on-the-job training – No previous automotive experience is required
• Flexible work schedule: No late evenings or holidays
• Paid time off (PTO), and holiday pay
• Tuition and certification assistance and access to a FREE online university
• Medical and prescription drug coverage – with Health Savings Account contributions
• Dental, vision, and 401(k) savings plans – 100% match up to 5%
• We promote from within – a commitment we are passionate about
• Back-up Child and Elder Care
• Company provided uniforms and tools
• 50% discount on Valvoline Instant Oil Change automotive services

*Terms and conditions apply, and benefits may differ depending on location

How you'll make a difference:

• Perform oil changes and additional car maintenance services
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
• Deliver a positive first impression to each guest with a warm and friendly greeting
• Build trust and win repeat, loyal customers
• Support the SCM with inventory, labor management, and financial performance of the service center
• Mentor, lead, and train the team to optimize their development
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Become familiar with Environmental, Health & Safety compliance and other policies and procedures

What you'll need to succeed:

• Six months of supervisory experience required, preferably in a retail environment
• Knowledge of cash handling, facility, and safety control policies and practices
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Comfortable working in a non-climate-controlled environment
• Have full mobility and can twist, stoop, and bend
• High school diploma or equivalent
• English fluency in reading, writing, and speaking

How you'll advance in your career:

At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair and honest values, we’re here to help you reach every milestone.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email [e-mail] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.