Assistant Manager

The Gold Recruiter; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

The Gold Recruiter is seeking a motivated Retail Assistant Manager to support daily store operations, supervise staff, and deliver excellent customer service in a fast‑paced environment. You will assist with merchandising, handle transactions, schedule shifts, coordinate promotions, and ensure presentation standards and loss‑prevention procedures are followed.

This role offers opportunities for bonuses based on store performance.

Qualifications

• High school diploma required; previous retail or customer service experience
• Experience in supervisory or leadership roles preferred
• Strong communication, problem-solving, and organizational skills
• Ability to stand for extended periods and lift merchandise as needed

Responsibilities

• Support the Store Manager in daily operations and team leadership
• Provide exceptional customer service and resolve customer concerns
• Assist with training, coaching, and supervising retail associates
• Maintain merchandise displays and ensure store presentation standards
• Oversee inventory management, restocking, and product organization
• Process sales transactions, returns, and exchanges accurately
• Monitor store performance and help achieve sales goals
• Ensure compliance with company policies and loss-prevention procedures
• Assist with scheduling, opening/closing duties, and shift management
• Help coordinate promotions, sales events, and in-store activities

Skills

Customer service

Leadership

Team supervision

Communication

Problem-solving

Education

High School Diploma

Job description

Overview: We are seeking a motivated and dependable Retail Assistant Manager to support daily store operations and lead the team in delivering excellent customer service. This role includes supervising staff, assisting with merchandising, handling transactions, and ensuring the store runs smoothly and efficiently.

Job Duties

• Support the Store Manager in daily operations and team leadership
• Provide exceptional customer service and resolve customer concerns
• Assist with training, coaching, and supervising retail associates
• Maintain merchandise displays and ensure store presentation standards
• Oversee inventory management, restocking, and product organization
• Process sales transactions, returns, and exchanges accurately
• Monitor store performance and help achieve sales goals
• Ensure compliance with company policies and loss‑prevention procedures
• Assist with scheduling, opening/closing duties, and shift management
• Help coordinate promotions, sales events, and in‑store activities

Criteria

• High school diploma required; additional education is a plus
• Previous retail or customer service experience required
• Supervisory or leadership experience strongly preferred
• Strong communication, problem‑solving, and organizational skills
• Ability to stand for extended periods and lift merchandise as needed
• Comfortable working in a fast‑paced environment
• Positive attitude and commitment to excellent customer service
• Bix Box Retail store setting (clothing, electronics, grocery, specialty, etc.)
• Shifts may include mornings, evenings, weekends, and holidays

Compensation

• Competitive hourly pay or salary
• Opportunities for bonuses or incentives based on store performance
• Additional benefits may be available depending on employment status