Assistant Manager

Epika Fleet Services, Inc.; Sweetwater (TX); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life and disability insurance

Paid time off

Employee assistance program

Performance Incentive Plan plus sales

Job summary

LubeZone in Sweetwater, TX is seeking an Assistant Manager who thrives in a fast-paced shop and can turn a 30-minute oil change into a larger ticket. You will lead a shift, coach teammates, and ensure service quality meets standards.

This role rewards strong sales performance with base pay of $23 per hour plus sales spiffs and a location-driven incentive plan. You will build driver and fleet relationships, manage scheduling, and help keep the shop safe and efficient.

Qualifications

• High school diploma or equivalent.
• 1+ years in a supervisor, shift lead, or assistant manager role in a retail, automotive service, quick lube, or similar fast-paced environment.
• Proven sales record: hitting goals, upselling, or growing average tickets.
• Strong communication skills and the ability to resolve customer problems calmly.
• Good troubleshooting and problem-solving skills.
• Comfortable working in a shop environment and jumping in on the floor when busy.

Responsibilities

• Lead your shift: direct and support teammates so every service meets standards and policies.
• Drive sales: discuss recommended services and quotes with drivers and fleet customers to grow the ticket.
• Build customer relationships: greet drivers, minimize wait times, resolve concerns on the spot.
• Back up the Location Manager: run the location when the Location Manager is away.
• Keep the schedule covered: help build schedules and track paid time off and absences.
• Keep it safe and clean: ensure a safe, respectful, and healthy work environment.
• Handle the details: support inventory, stocking, and end-of-shift wrap-up.
• Pitch in on the floor: assist with services when bays are busy.
• Perform other duties as assigned.

Skills

Strong communication

Problem solving

Leadership

Sales ability

Team coaching

Education

High school diploma or equivalent

1+ years in supervisor/shift lead/assistant manager

Tools

POS systems

Inventory management

Job description

Overview

$23/hr + Sales Spiffs | Full-Time | Reports to the Location Manager

Can you lead a crew, wow a driver, and close the sale? LubeZone is looking for an Assistant Manager who loves the fast pace of a busy shop and knows how to turn a 30 minute oil change into a bigger ticket. If you've crushed sales numbers before, this is where that talent pays off.

Your Pay

• $23.00 per hour base pay


• Sales spiffs on top of your base: earn extra on the services and add-ons you sell. Strong sellers can make a lot more than the base rate


• Performance Incentive Plan tied to your location's results

Responsibilities

What You'll Do

• Lead your shift: direct and support teammates so every service meets LubeZone standards and policies


• Drive sales: talk with drivers and fleet customers about recommended services, provide accurate quotes, and grow the average ticket the right way, with honest recommendations


• Build customer relationships: greet drivers, keep wait times short, and resolve customer concerns and complaints on the spot


• Back up the Location Manager: step in to run the location when the Location Manager is away


• Keep the schedule covered: help build work schedules and track paid time off and absences so the bays are always staffed


• Keep it safe and clean: maintain a safe, respectful, and healthy work environment, and report safety incidents right away


• Handle the details: support inventory, stocking, work order accuracy, and end-of-shift wrap-up


• Pitch in on the floor: jump in on services when the bays get busy


• Perform other duties as assigned

Qualifications

What You Need:

• High school diploma or equivalent


• 1+ years in a supervisor, shift lead, or assistant manager role in retail, automotive service, quick lube, or a similar fast-paced customer business


• A proven record in sales: hitting goals, upselling, or growing average tickets


• Strong communication skills and the ability to calmly resolve customer problems and complaints


• Good troubleshooting and problem-solving skills


• Comfortable working in a shop environment and ready to jump in on the floor when it's busy

Bonus Points:

• Experience with class 6, 7, and 8 semi-truck maintenance or lubrication


• Background in truck stops, fleet service, or heavy-duty parts and service sales


• Experience with scheduling, inventory, or point-of-sale systems

Benefits

The Perks

• Health, dental, and vision insurance


• 401(k) with company match


• Life and disability insurance


• Paid time off


• Employee assistance program


• Performance Incentive Plan plus sales spiffs


• Room to grow into a General Manager role as LubeZone expands

Pay Range

USD $20.00 - USD $23.00 /Hr.