Assistant Manager

Massage Envy; Summertree (MS); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay with tips

Employer-paid healthcare (full-time)

401(k) matching

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Free massage or service each month

25% off products

Job summary

Massage Envy Madison - MS is seeking a capable leader to manage day-to-day operations, grow membership, promote retail sales, and coach a team of service professionals in a therapeutic spa environment. You will build a positive workplace culture, set performance expectations, and ensure compliance with policies while delivering outstanding guest experiences.

This role offers a competitive hourly pay with tips, comprehensive benefits for full-time staff, and opportunities for professional

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership and promoting retail sales.
• Guide the team, oversee deposits and inventory, and ensure compliance with laws.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership

Coaching and mentoring

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy Madison - MS franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Perks & Pay

• Competitive base pay plus tips, bonuses, and commissions($17-19/hr)


• Employer-paid healthcare including medical, dental and vision plans for full-time employees


• Matching 401(k) for full-time employees


• Paid time off for full-time employees


• Employee referral bonus program


• Employee Assistance Program


• A flexible schedule for a better work/life balance


• In-depth product and service training


• A free massage, skincare or stretch service each month


• 25% off all products

Qualified Candidates

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required


• Are natural leaders who can build relationships while motivating, coaching and supporting a team


• Can have tough conversations in a professional and constructive manner


• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.


• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance


• Effectively resolve customer challenges while maintaining a safe and therapeutic environment


• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly


• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support

• Award programs (like Manager of the Year)


• Leadership Training and Development that is invested in YOUR success


• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule

• Full-Time and Part-Time Positions Available


• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.