Assistant Manager

Sundance Property Management LLC; Springvale (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

Sundance Property Management LLC is seeking an Assistant Property Manager in Goshen, OH. You will support daily operations, assist with leasing, handle resident relations, and contribute to financial administration under the Property Manager.

The role emphasizes organization, customer focus, and the opportunity to grow within property management. Prior housing experience and knowledge of Fair Housing are valued, with an hourly wage of $18 to $20 and full-time hours.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• 1–3 years of property management, leasing, customer service, or related experience preferred.
• Knowledge of Fair Housing regulations.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with Microsoft Office; experience with property management software is preferred.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.

Responsibilities

• Provide outstanding customer service to current and prospective residents.
• Respond promptly and professionally to resident questions and concerns.
• Assist with resident move-ins, move-outs, lease renewals, and retention efforts.
• Help resolve resident issues while maintaining positive relationships.
• Assist with leasing activities, including tours, applications, and lease preparation.
• Support occupancy goals by following up with prospects and maintaining strong resident retention.
• Ensure all leasing documentation is accurate and complete.
• Assist with marketing initiatives and community outreach.
• Collect and post rental payments.
• Assist with delinquency management and collection efforts.
• Process invoices and maintain accurate financial records.
• Prepare reports and administrative documentation as requested.
• Support monthly closing procedures.
• Conduct regular inspections of the community and amenities.
• Coordinate with maintenance staff to ensure service requests are completed promptly.
• Assist in maintaining curb appeal and overall community standards.
• Ensure compliance with company policies and fair housing regulations.
• Support the Property Manager in achieving operational and financial goals.
• Work collaboratively with leasing, maintenance, and regional teams.
• Help foster a positive, team-oriented work environment.
• Serve as acting Property Manager during absences, as needed.

Skills

Property management

Customer service

Time management

Communication skills

Interpersonal skills

Multitasking

Teamwork

Education

High school diploma or equivalent

Associate's degree preferred

Bachelor's degree preferred

Tools

Microsoft Office

Property management software

Job description

Full Time Goshen, OH, US

Salary Range: $18.00 To $20.00 Hourly

Assistant Property Manager

Position Summary

At Sundance Property Management, we're Driven by Purpose. Powered by Teamwork.

As an Assistant Property Manager, you'll play a key role in supporting the daily operations of the community while delivering exceptional service to residents and owners. Working closely with the Property Manager, you'll help oversee leasing, resident relations, financial administration, and operational excellence to ensure a well-maintained, thriving community.

This position is ideal for someone who is organized, customer-focused, and looking to grow their career in property management.

Resident Relations

• Provide outstanding customer service to current and prospective residents.
• Respond promptly and professionally to resident questions and concerns.
• Assist with resident move-ins, move-outs, lease renewals, and retention efforts.
• Help resolve resident issues while maintaining positive relationships.

Leasing & Occupancy

• Assist with leasing activities, including tours, applications, and lease preparation.
• Support occupancy goals by following up with prospects and maintaining strong resident retention.
• Ensure all leasing documentation is accurate and complete.
• Assist with marketing initiatives and community outreach.
• Collect and post rental payments.
• Assist with delinquency management and collection efforts.
• Process invoices and maintain accurate financial records.
• Prepare reports and administrative documentation as requested.
• Support monthly closing procedures.

Property Operations

• Conduct regular inspections of the community and amenities.
• Coordinate with maintenance staff to ensure service requests are completed promptly.
• Assist in maintaining curb appeal and overall community standards.
• Ensure compliance with company policies and fair housing regulations.
• Support the Property Manager in achieving operational and financial goals.
• Work collaboratively with leasing, maintenance, and regional teams.
• Help foster a positive, team-oriented work environment.
• Serve as acting Property Manager during absences, as needed.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• One to three years of property management, leasing, customer service, or related experience preferred.
• Knowledge of Fair Housing regulations.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with Microsoft Office; experience with property management software is preferred.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.

Preferred Skills

• Strong problem-solving and decision-making abilities.
• Professional and positive attitude.
• Ability to build relationships with residents, vendors, and team members.
• Self-motivated with a commitment to delivering exceptional customer service.
• Willingness to learn and grow within the organization.

Why Join Sundance?

At Sundance Property Management, we believe our people are our greatest asset. We invest in professional development, encourage advancement from within, and foster a collaborative culture where every team member has the opportunity to make a meaningful impact.

If you're looking to build a rewarding career with a company that values integrity, teamwork, and growth, we'd love to hear from you.