Assistant Manager

Sundance Property Management , LLC; Goshen Township (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Sundance Property Management, LLC is seeking an Assistant Property Manager to support daily operations across leasing, resident relations, financial administration, and property operations. You will work closely with the Property Manager to maintain a thriving community and deliver outstanding service to residents and owners.

Ideal candidates are organized, customer-focused, and motivated to grow a career in property management, with strong communication skills and proficiency in MS Office and

Qualifications

• High school diploma or equivalent required; associate's or bachelor's preferred.
• 1-3 years in property management, leasing, or customer service preferred.
• Knowledge of Fair Housing regulations and strong communication skills.
• Organized, detail-oriented, and able to multitask in a fast-paced environment.

Responsibilities

• Provide outstanding customer service to current and prospective residents.
• Assist with leasing activities, tours, applications, and lease preparation.
• Collect and post rental payments; assist with delinquency management.
• Coordinate with maintenance for service requests and maintain curb appeal.
• Support the Property Manager and collaborate with leasing, maintenance, and regional teams.

Skills

Customer service

Time management

Communication

Organizational skills

MS Office

Property management software

Multitasking

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

Property management software

MS Office Suite

Job description

Assistant Property Manager

Position Summary

At Sundance Property Management, we're Driven by Purpose. Powered by Teamwork.

As an Assistant Property Manager, you'll play a key role in supporting the daily operations of the community while delivering exceptional service to residents and owners. Working closely with the Property Manager, you'll help oversee leasing, resident relations, financial administration, and operational excellence to ensure a well-maintained, thriving community.

This position is ideal for someone who is organized, customer-focused, and looking to grow their career in property management.

Essential ResponsibilitiesResident Relations

• Provide outstanding customer service to current and prospective residents.
• Respond promptly and professionally to resident questions and concerns.
• Assist with resident move-ins, move-outs, lease renewals, and retention efforts.
• Help resolve resident issues while maintaining positive relationships.

Leasing & Occupancy

• Assist with leasing activities, including tours, applications, and lease preparation.
• Support occupancy goals by following up with prospects and maintaining strong resident retention.
• Ensure all leasing documentation is accurate and complete.
• Assist with marketing initiatives and community outreach.

Financial Administration

• Collect and post rental payments.
• Assist with delinquency management and collection efforts.
• Process invoices and maintain accurate financial records.
• Prepare reports and administrative documentation as requested.Support monthly closing procedures.

Property Operations

• Conduct regular inspections of the community and amenities.
• Coordinate with maintenance staff to ensure service requests are completed promptly.
• Assist in maintaining curb appeal and overall community standards.
• Ensure compliance with company policies and fair housing regulations.

Team Collaboration

• Support the Property Manager in achieving operational and financial goals.
• Work collaboratively with leasing, maintenance, and regional teams.
• Help foster a positive, team-oriented work environment.
• Serve as acting Property Manager during absences, as needed.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• One to three years of property management, leasing, customer service, or related experience preferred.
• Knowledge of Fair Housing regulations.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency with Microsoft Office; experience with property management software is preferred.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.

Preferred Skills

• Strong problem-solving and decision-making abilities.
• Professional and positive attitude.
• Ability to build relationships with residents, vendors, and team members.
• Self-motivated with a commitment to delivering exceptional customer service.
• Willingness to learn and grow within the organization.

Why Join Sundance?

At Sundance Property Management, we believe our people are our greatest asset. We invest in professional development, encourage advancement from within, and foster a collaborative culture where every team member has the opportunity to make a meaningful impact.

If you're looking to build a rewarding career with a company that values integrity, teamwork, and growth, we'd love to hear from you.

Driven by Purpose. Powered by Teamwork.