Assistant Manager

Kaizen Lab Inc.; Southaven (MS); On-site; USD 17,000 - 24,000; Full time

Job summary

Kaizen Lab Inc. is seeking an Assistant Manager to oversee daily restaurant operations and ensure outstanding guest service in Mississippi. You will lead Shift Leaders and hourly staff, manage inventory and cash control, and uphold company standards while developing the team.

The role requires strong communication, professionalism, and a flexible schedule. Starting at $15/hour with growth opportunities in a dynamic environment.

Qualifications

• High school diploma or GED equivalent.
• Ability to read, write and verbally communicate well.
• Proficient math skills and comfort with numbers.
• Proficient computer skills.
• Demonstrates maturity and professional demeanor at all times.
• Friendly, outgoing personality.
• Well-groomed, professional appearance.
• Positive attitude and self-discipline.

Responsibilities

• Oversee day-to-day restaurant operations to ensure quality food, service, and sanitation.
• Supervise Shift Leaders and hourly staff.
• Assign and direct daily work responsibilities for staff.
• Order inventory to ensure proper stock levels.
• Reconcile cash registers at opens/closes for each shift.
• Maintain records per company policies and state/federal law.
• Ensure staff compliance with policies, standards, and safety laws.
• Recruit, interview, and hire staff; conduct orientation and training.
• Perform performance reviews and provide coaching to staff.
• Manage scheduling and overtime approvals.

Skills

Reading & writing

Math skills

Computer skills

Professional demeanor

Friendly personality

Well-groomed

Positive attitude

Education

High school diploma or GED

Job description

Starting Pay $15/hr, Flexible Hours, Growth Opportunity

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Full Job Description

TheAssistant Manager's primary duty is the management of the dailyoperations of the restaurant to ensure the overall goal of outstandingguest service. The Assistant Manager manages the day-to-day activitiesof Shift Leaders and other hourly staff. In the absence of the GeneralManager, the Assistant Manager is the highest-ranking member of the management team in the restaurant and has direct responsibility foroverseeing the financial results, operations, staff development,customer service, and compliance with all Company policies, procedures,standards, and specifications.

PRINCIPAL DUTIES AND RESPONSIBILITIES

OPERATIONS

• Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
• Manage and supervise Shift Leaders and hourly staff.
• Assign and direct daily work responsibilities for staff.
• Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product.
• Reconcile cash registers at open and close off each shift.
• Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
• Maintain staff compliance with Company policies, procedures, standards, and specifications.
• Maintain staff compliance with state and federal laws governing safety and food handling.

MANAGEMENT

• Recruit, interview, select, and hire quality staff for all positions.
• Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs.
• Performperformance reviews of Shift Leaders at General Manager's request andother hourly staff on regular basis. Provide ongoing feedback, coaching,and counseling to Shift Leaders and hourly staff regarding areas suchas production, efficiency, and professionalism.
• Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff.
• Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager.
• Adjustwork schedules and hours of work of Shift Leaders and hourly staff, asneeded, to ensure all shifts are covered. Recommend any scheduling orshift changes to General Manager.
• Approve overtime as necessary for hourly staff.

LEADERSHIP

• Display exemplary and professional attitude and appearance at all times.
• Listen and communicate effectively with the General Manager, Shift Leaders and hourly staff, guests, vendors, and the community.
• Conduct management and staff meetings, as directed by the General Manager.
• Follow General Manager's direction and accomplish objectives set by the General Manager.
• Review the objectives with Shift Leaders and hourly staff as necessary.
• Delegate appropriate tasks and responsibilities as necessary.
• Resolve employee complaints, questions or concerns as necessary.
• Has a servant's heart

WORK CONDITION REQUIREMENTS

• Willingness to work a flexible schedule, including extended hours.
• Periods of standing and walking, as necessary.
• Frequent contact with guests, requiring tact and courtesy.
• Frequent contact with subordinates, requiring direction and supervision.

MINIMUM QUALIFICATIONS

• High school diploma or GED equivalent.
• Ability to read, write and verbally communicate well.
• Proficient math skills and comfort with numbers.
• Proficient computer skills.
• Demonstrates maturity and professional demeanor at all times.
• Friendly, outgoing personality.
• Well-groomed, professional appearance.
• Positive attitude and self-disciplined

Starting at $15/hour