Assistant Manager

Dunkin' | Sampalis Group; Johnston (RI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin is seeking an Assistant Manager to direct the restaurant’s daily operations, hire and supervise staff, and manage financial performance. The role focuses on delivering exceptional guest service while upholding brand standards.

You will drive sales, foster teamwork through training and clear communication, and act as a role model for conduct and integrity in all interactions with customers and team members.

Qualifications

• Experience leading a restaurant team.
• Ability to train and motivate staff.
• Strong communication and guest-service orientation.

Responsibilities

• Direct the overall operation of the restaurant and oversee a team delivering exceptional guest service.
• Drive sales and profitability through execution of the business plan.
• Create a positive working environment by fostering teamwork through training and relationship building.
• Model professional behavior and uphold policies and standards of the Dunkin brand.
• Operate with integrity, honesty, and accountability in all situations.

Skills

Team leadership

Guest service

Training

Communication

Professionalism

Integrity

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard