Assistant Manager

Pure Hockey, LLC; Sioux Falls (SD); On-site; USD 38,000 - 53,000; Full time

Benefits offered by this job

Bonus Incentive Plan

Medical, Dental, Vision & Disability

401(k)

Paid Vacation

Employee Discount

Job summary

Pure Hockey, LLC is looking for a Retail Assistant Manager passionate about customer service and retail operations. You will assist the Store Manager in sales, inventory management, and employee training.

Your role involves ensuring customer satisfaction, managing metrics, and creating a positive work environment. Candidates should have prior management experience and be proficient in Microsoft Office and POS systems.

Qualifications

• Minimum 2 years of management/supervisory experience; retail management experience a plus.
• Proven experience in a retail/customer service environment.
• Knowledge of inventory management and merchandising techniques.
• Ability to train, coach, develop and motivate employees.

Responsibilities

• Assist in merchandising, operations, sales and customer service.
• Ensure a high level of customer satisfaction with product knowledge.
• Partner with the Store Manager to establish metrics and expectations.
• Assist in hiring, training, and development of employees.
• Maintain a safe and secure store environment.

Skills

Customer service

Inventory management

Employee training

Leadership skills

Microsoft Office

Retail management

Tools

POS systems

Job description

About this position

Description:

The ideal candidate will have a passion for customer service, a strong work ethic, and a desire to succeed in a fast-paced retail environment. As a Retail Assistant Manager, you will be responsible for assisting the Store Manager in all aspects of store operations, including sales, customer service, inventory management, and employee training.

Responsibilities:

• Assist in the areas of merchandising, operations, sales and customer service
• Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Assist in the hiring, training, and development of store employees.
• Maintain an awareness of all product knowledge, and current or upcoming product
• Contributes to a positive and inclusive work environment
• Maintain a safe and secure store environment for both employees and customers.
• Perform other duties as assigned by the Store Manager.

Requirements:

• Minimum 2 years of management/supervisory experience; retail management experience a plus
• Proven experience in a retail/customer service environment
• Knowledge of inventory management and merchandising techniques
• Ability to train, coach, develop and motivate employees
• Demonstrate effective interpersonal, organizational and leadership skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficient in Microsoft Office and POS systems.
• Ability to lift up to 25lbs

Benefits:

• Bonus Incentive Plan
• Medical, Dental, Vision & Disability Insurance
• Life and Long-Term Disability Insurance
• Flexible Spending Plan
• 401(k)
• Paid Vacation
• Paid Holidays
• Paid Parental Leave
• Employee Discount

Salary:

$37,500 - $52,500

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