Assistant Manager

KF; Sanford (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus Eligible

2 weeks vacation and PTO

Free meals per shift

Medical benefits from day 1

401k retirement plan with match

Tuition reimbursement

Job summary

KFC in Sanford, ME is seeking an Assistant Manager to support the Restaurant General Manager by upholding brand standards and inspiring the team. You will lead by example, training, coaching and recognizing staff to deliver unforgettable customer experiences.

This role includes taking charge during the RGM's absence, driving operational excellence, and managing daily activities with a 50-hour week, 40 paid hours plus 10 overtime, plus benefits.

Qualifications

• 2+ years of restaurant/retail management experience.

Responsibilities

• Model the KFC Connect Success Routine to drive customer satisfaction.
• Oversee shift responsibilities and uphold food safety standards.
• Run restaurant operations in the RGM's absence.
• Provide ongoing feedback to improve team performance with the RGM.
• Address employee relations issues and escalate when needed.
• Source, interview and hire Team Members; promote equity and belonging.
• Assist with P&L management, cash control, inventory and labor management.
• Review financial reports and act to improve performance.
• Support facility maintenance and health and safety compliance.

Job description

About the Job:As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.Review financial reports and take appropriate actions to optimize performance.Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.Is this you?2+ years of restaurant/retail management experience.Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.Ensure all employees receive proper training and resources.Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.Lead efforts in individual and team recognition, collaboration and motivation.Identify and recruit exceptional talent, supporting the RGM in the hiring process.Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus Eligible2 weeks’ vacation and additional Paid Time OffFree meal each shiftMedical benefits from day 1401k retirement plan with 6% matchCareer advancement and professional developmentTuition reimbursement and scholarship opportunitiesHealth and wellness programsPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!