Assistant Manager

Poke House; San Jose (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Employee meal program

Promotion from within

Job summary

Poke House in San Jose, CA is seeking an experienced Restaurant Assistant Manager to lead a fast-paced team and ensure outstanding guest experiences. You will oversee scheduling, training, performance evaluations, and adherence to food safety and company standards, while promoting from within.

Join a team that values flexibility, competitive pay, and opportunities to grow. This role requires 1 year of management experience and availability for nights and weekends.

Qualifications

• Minimum 1 year of restaurant management experience.
• Must be 21+ years old for Assistant Manager role.
• Open and flexible availability including nights and weekends.

Responsibilities

• Oversee employee training and, with guidance, termination when necessary.
• Announce operational and procedural changes to staff.
• Assist Store Manager in monthly store meetings.
• Conduct product quality checks by taste testing and inspection.
• Ensure compliance with sanitary, safety, and company standards.
• Make and publish weekly staff schedules.
• Prepare and send weekly sales and labor reports to Regional Manager.
• Assist in quarterly employee performance evaluations.

Skills

Leadership

Customer service

Conflict resolution

Team management

Communication

Scheduling

Training

Quality control

Vendor coordination

Education

Serv Safe certification

Job description

• Be a reliable, energetic, and motivated individual
• Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
• Love to help and serve customers and possess exceptional customer service skills
• Have the ability to lead a team and maintain positive working relationships with all team members
• Have the ability to maintain a professional appearance at all times
• Be able to adapt to a fast-paced work environment with changing customer volume levels
• Have the ability to speak clearly, listen attentively, and follow instructions
• Have a complete understanding of all Poke House rules and regulations
• Ability to handle conflict
• Ability to work a rotating schedule as needed
• Ability to cover shifts due to call-offs
• Ability to remain calm under pressure and stressful situations
• Make and publish schedules every week
• Conduct and send Weekly Reports to the Regional Manager regarding sales, labor, and progress of the store
• Oversee employee training, and, when necessary, termination of employees with the guidance of the Regional Manager.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
• Maintain a professional restaurant image such as proper staff presentation and appearance standards.
• Assist in vendor and inventory ordering of products.
• Ensure a positive guest experience.
• Assist Store Manager with completing employee quarterly performance evaluations
• Announce operational and procedural changes
• Assist Store Manager in conducting monthly store meetings

Requirements:

• At least 1 year of restaurant management experience(References will be requested)
• At least 21 years of age (Assistant Manager)
• Commit to working at least 5 days a week | Full Time (80 hours per pay period) + overtime if needed
• Be able to communicate in the primary language(s) of the work location
• Manager Serv Safe certification paid for by Poke House(Within 90 days of employment)
• Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
• Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)
• Competitive Compensation
• Flexible Scheduling
• Employee Meal Program
• We promote from within | All Corporate employees were promoted from in-store positions!

1308 S Winchester Blvd, San Jose, CA 95128, USA