Assistant Manager

Cinnabon; Saint Cloud (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Cinnabon is seeking an Assistant Manager to support the General Manager in overseeing daily bakery operations and to help maintain exceptional guest service and food safety standards.

The role focuses on leading by example in a fast-paced environment, coaching staff, and contributing to achieving sales and operational goals. This position emphasizes teamwork and leadership, with responsibilities across opening/closing, training, and guest issue resolution.

Responsibilities

• Assist with daily opening, closing, and shift management.
• Supervise and coach team members to deliver outstanding customer service.
• Ensure all products are prepared, displayed, and served according to brand standards.
• Help train and onboard new employees.
• Handle guest concerns professionally and resolve issues promptly.
• Support sales initiatives and local marketing efforts.
• Assist with cash handling, deposits and daily reporting.
• Step into leadership responsibilities when the General Manager is unavailable.

Job description

The Assistant Manager supports the General Manager in overseeing the daily operations of the bakery. This role helps ensure exceptional guest service, maintains high food safety and cleanliness standards, supports team development, and assists in achieving sales and operational goals. The Assistant Manager leads by example and helps create a positive, fast-paced work environment.

Key Responsibilities

• Assist with daily opening, closing, and shift management.
• Supervise and coach team members to deliver outstanding customer service.
• Ensure all products are prepared, displayed, and served according to brand standards.
• Help train and onboard new employees.
• Handle guest concerns professionally and resolve issues promptly.
• Support sales initiatives and local marketing efforts.
• Assist with cash handling, deposits and daily reporting.
• Step into leadership responsibilities when the General Manager is unavailable.