Assistant Manager

Socket.dev; Saint Augustine (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligible

Paid time off 2 weeks

Free meal each shift

Medical benefits from day 1

401k with company match

Career advancement

Tuition reimbursement

Wellness programs

Employee discounts

Job summary

Socket.dev in Saint Augustine, FL is seeking an Assistant Manager to support the Restaurant General Manager and drive brand standards. You’ll lead by example, train and recognize your team, and deliver unforgettable customer experiences while covering in the RGM’s absence. Expect a 50-hour week with defined pay structure and growth opportunities.

The role emphasizes people leadership, performance feedback, and hands-on operations to optimize profitability and guest satisfaction.

Qualifications

• 2+ years of restaurant/retail management experience.
• Experience in P&L management, cash handling and inventory.
• Strong communication and coaching skills.
• Adherence to health, safety and brand standards.

Responsibilities

• Lead daily restaurant operations in the absence of the RGM.
• train, coach and recognize team members to deliver great customer experiences.
• Recruit and hire team members with a focus on equity and belonging.
• Manage labor and inventory to optimize profitability.
• Ensure health and safety standards are consistently followed.

Skills

Leadership

P&L management

Staff training

Customer service

Job description

About the Job:

As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!

In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
• Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or elevate to the RGM when necessary.
• Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.

Is this you?

• 2+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration and motivation.
• Identify and recruit exceptional talent, supporting the RGM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
• Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus Eligible
• 2 weeks’ vacation and additional Paid Time Off
• Free meal each shift
• Medical benefits from day 1
• 401k retirement plan with 6% match
• Career advancement and professional development
• Tuition reimbursement and scholarship opportunities
• Health and wellness programs
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!