Assistant Manager

Socket.dev; Plano (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligible

2 weeks vacation and PTO

Free meal each shift

Medical benefits from day 1

401k with 6% match

Career advancement and professional 개발

Tuition reimbursement and scholarships

Health and wellness programs

Discounts on mortgages, vehicles, cell

KFC Foundation programs

Job summary

KFC is seeking an Assistant Manager to support the Restaurant General Manager in delivering top-tier customer experiences. You will lead by example, train and coach Team Members, and drive daily operations in the absence of the RGM. Expect a fast-paced environment with opportunities for growth and recognition.

You will focus on training, performance feedback, equity and inclusion, and helping to manage P&L, cash control, inventory and labor. Join a team that values excellence and teamwork.

Qualifications

• 2+ years of restaurant/retail management experience.
• Strong communication skills for coaching and performance reviews.
• Ability to source, interview and hire Team Members.
• Experience assisting with P&L management and labor planning.
• Adherence to food safety and corporate policies.
• Ability to train and develop staff and promote inclusive culture.

Responsibilities

• Ensure high customer satisfaction by modeling standards and leading by example.
• Oversee operations in the RGM's absence and manage daily shifts.
• Provide feedback and resolve employee relations issues with the RGM's guidance.
• Assist in sourcing, interviewing and hiring Team Members.
• Support with cash control, inventory, labor management and financial reviews.
• Review financial reports and take actions to optimize performance.
• Support facility maintenance and health and safety compliance.

Skills

Restaurant management

Communication

Recruiting

Training & development

P&L understanding

Food safety

Job description

About the Job:

As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!

In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
• Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or elevate to the RGM when necessary.
• Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.

Is this you?

• 2+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion KFC’s culture and values, promoting equity, inclusion and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration and motivation.
• Identify and recruit exceptional talent, supporting the RGM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
• Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus Eligible
• 2 weeks’ vacation and additional Paid Time Off
• Free meal each shift
• Medical benefits from day 1
• 401k retirement plan with 6% match
• Career advancement and professional development
• Tuition reimbursement and scholarship opportunities
• Health and wellness programs
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!