Assistant Manager

Ann Arbor Pac; Riverview (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Marco's Pizza is seeking an Assistant Manager to lead daily store operations in Riverview, MI. You’ll oversee shift management, coach team members, and ensure excellent guest experiences in a fast-paced environment.

Ideal candidates bring strong leadership, exceptional customer service, and basic tech proficiency. This role offers growth opportunities and a chance to develop management skills within a popular pizza chain.

Qualifications

• Must be 18 years or older.
• Strong leadership and customer service skills.
• Reliable, punctual and honest with a positive attitude.
• Ability to work in a fast-paced environment.
• Willingness to learn and be coached for higher roles.

Responsibilities

• Represent Marco's Pizza professionally to customers.
• Handle guest concerns to ensure satisfaction.
• Open and close the store following brand standards.
• Perform shift management duties and support operations.
• Maintain daily cleaning and maintenance standards.

Skills

Leadership

Customer service

Interpersonal skills

Team building

Coaching

Communication

Problem-solving

Attention to detail

Job description

Join Marco's Pizza as an Assistant Manager!

Looking for an exciting, fast-paced role where you can showcase your leadership skills? Marco's Pizza, one of the fastest-growing pizza chains in the country, is hiring an Assistant Manager! If you’re passionate about delivering exceptional customer experiences, thrive in a dynamic environment, and are skilled at leading a team, we’d love to talk to you.

What We're Looking For

We need a motivated leader to oversee operations, ensure smooth store openings and closings, and help drive our success. If you excel at attention to detail, strive for top-tier results, and enjoy creating memorable experiences for every guest, this is the role for you.

Key Job Requirements

• Must be 18 years or older.
• Reliable, hard-working, honest, and friendly.
• Excellent customer service and interpersonal skills.
• Reliable daily transportation and a valid driver’s license.
• Proficiency with computers and technology.
• Ability to assist the General Manager with team building and training.
• Strong leadership skills with the ability to coach and guide a team independently.
• A commitment to fostering a positive, energetic team atmosphere.
• Strong communication skills to effectively engage with team members.
• Basic sales and problem-solving skills.

Responsibilities

• Professionally represent Marco's Pizza to all customers.
• Quickly and effectively handle customer concerns, ensuring guest satisfaction.
• Open and close the store following Marco's Pizza standards, including inventory and cash management.
• Embrace opportunities for growth, with a willingness to be coached for higher management roles.
• Perform all shift management duties and support store operations.
• Uphold Marco's daily cleaning and maintenance standards.
• Ensure a safe, organized, and welcoming environment for employees and guests.

Schedule Requirements

• Availability to work both day and evening shifts.
• Flexibility to work weekdays and weekends.
• Closed on Thanksgiving, Christmas, and Easter for family time.

Physical Demands

• Ability to use hands, arms, and feet repetitively.
• Capability to stand for long periods and perform physical tasks such as bending, kneeling, reaching, twisting, and lifting up to 50 pounds regularly, and occasionally more than 51 pounds.
• Previous experience preferred, but not required.
• Opportunities for advancement within the company.
• Flexible scheduling to support your lifestyle.

Location - Riverview - MI - 17080 Fort St