Restaurant Assistant Manager

Hoogland Restaurant Group; Pigeon Forge (TN); Sur place; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Career growth

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) Plan

Free Employee Meals

Résumé du poste

Hoogland Restaurant Group, owner of Marco's Pizza locations, is seeking an energetic Assistant Manager to lead and develop people, ensure outstanding product quality and service, and drive sales while controlling costs.

You will oversee scheduling, HR tasks, and store operations, partnering with a motivated team to deliver a world-class guest experience.

Qualifications

• 1 year of restaurant experience and/or management experience preferred.
• Ability to lead up to 20 team members.

Responsabilités

• Lead and develop team to deliver outstanding product quality and customer service.
• Manage weekly KPIs and drive sales while controlling costs.
• Support scheduling, HR tasks, and communication.
• Assist in marketing events and promotions to boost store performance.
• Maintain store cleanliness, safety, and security.

Connaissances

Team leadership

Customer service

Communication

Description du poste

Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco's Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team members who are passionate about people and results! Join a management team that believes in our mission - serving one meal, one family, one neighborhood at a time. We strive to be better and faster than anyone else.

Hoogland Restaurant Group is the largest franchise owner of Marco's Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.

As the Assistant Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.

What You Will Bring To The Role

People

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
• Contribute in process to hire, retain and develop team members.
• Training team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
• Assist manager with aspects of human resources including scheduling, performance feedback and communication

Product

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Ensure appropriate inventory par levels and ordering system are in place.
• Provide great customer service so that each customer is happy and respond to complaints as needed.

Management

• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Assist with marketing events and promotions to increase store sales.
• Accountable for weekly KPIs and plan to achieve goals
• Ensure the store and exterior of the property are maintained.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
• Manage P&L line items to reduce waste and ensure profitability of the store.

Requirements

• 1 year of restaurant experience and/or management experience, preferred
• Ability to lead up to 20 team members

What We Will Offer To You

• Competitive compensation and benefits
• Opportunities to grow with the company and move up in management
• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Paid Time Off
• 401(k) with company match of 50%
• Eat for FREE with our employee meal plan - enjoy a delicious pizza or sub sandwich on the house!