Assistant Manager

Ann Arbor Pac; Ann Arbor (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Marco's Pizza in Ann Arbor, MI is seeking an Assistant Manager to lead daily operations, coach team members, manage openings and closings, and ensure exceptional guest service.

You will work with a friendly team, handle customer concerns, and promote a positive, energetic store atmosphere while developing your leadership skills.

This full-time role offers opportunities for advancement in a fast-growing chain and requires flexible day and evening shifts.

Qualifications

• Must be 18 years or older.
• Excellent customer service and interpersonal skills.
• Proficiency with computers and technology.
• Ability to assist the General Manager with team training.

Responsibilities

• Professionally represent Marco's Pizza to all customers.
• Quickly and effectively handle customer concerns, ensuring guest satisfaction.
• Open and close the store following Marco's Pizza standards, including inventory and cash management.
• Embrace opportunities for growth, with a willingness to be coached for higher management roles.
• Perform all shift management duties and support store operations.
• Uphold Marco's daily cleaning and maintenance standards.
• Ensure a safe, organized, and welcoming environment for employees and guests.

Skills

Leadership

Customer service

Team building

Communication

Job description

Join Marco's Pizza as an Assistant Manager!

Looking for an exciting, fast-paced role where you can showcase your leadership skills? Marco's Pizza, one of the fastest-growing pizza chains in the country, is hiring an Assistant Manager! If you’re passionate about delivering exceptional customer experiences, thrive in a dynamic environment, and are skilled at leading a team, we’d love to talk to you.

What We're Looking For

We need a motivated leader to oversee operations, ensure smooth store openings and closings, and help drive our success. If you excel at attention to detail, strive for top-tier results, and enjoy creating memorable experiences for every guest, this is the role for you.

Key Job Requirements

• Must be 18 years or older.
• Reliable, hard-working, honest, and friendly.
• Excellent customer service and interpersonal skills.
• Reliable daily transportation and a valid driver’s license.
• Proficiency with computers and technology.
• Ability to assist the General Manager with team building and training.
• Strong leadership skills with the ability to coach and guide a team independently.
• A commitment to fostering a positive, energetic team atmosphere.
• Strong communication skills to effectively engage with team members.
• Basic sales and problem-solving skills.

Responsibilities

• Professionally represent Marco's Pizza to all customers.
• Quickly and effectively handle customer concerns, ensuring guest satisfaction.
• Open and close the store following Marco's Pizza standards, including inventory and cash management.
• Embrace opportunities for growth, with a willingness to be coached for higher management roles.
• Perform all shift management duties and support store operations.
• Uphold Marco's daily cleaning and maintenance standards.
• Ensure a safe, organized, and welcoming environment for employees and guests.

Schedule Requirements

• Availability to work both day and evening shifts.
• Flexibility to work weekdays and weekends.
• Closed on Thanksgiving, Christmas, and Easter for family time.

Physical Demands

• Ability to use hands, arms, and feet repetitively.
• Capability to stand for long periods and perform physical tasks such as bending, kneeling, reaching, twisting, and lifting up to 50 pounds regularly, and occasionally more than 51 pounds.
• Previous experience preferred, but not required.
• Opportunities for advancement within the company.
• Flexible scheduling to support your lifestyle.