Assistant Manager

Marco; Commerce Charter Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Marco's Pizza in Commerce Township, MI is seeking an Assistant Manager to lead daily operations, supervise shifts, and open/close the store while delivering great guest experiences.

You will coach a team, support the General Manager with training, and uphold Marco's cleanliness and safety standards, with opportunities for advancement. This role requires reliable, friendly, detail-oriented leaders who communicate well and can work flexible hours including weekends.

Qualifications

• Must be 18 years or older.
• Reliable, hard-working, honest, and friendly.
• Excellent customer service and interpersonal skills.
• Reliable transportation and a valid driver’s license.
• Proficiency with computers and technology.
• Ability to assist the General Manager with team building and training.
• Strong leadership skills to coach and guide a team.
• Commitment to fostering a positive, energetic team atmosphere.
• Strong communication skills with team members.
• Basic sales and problem-solving skills.

Responsibilities

• Represent Marco's Pizza to customers in a professional manner.
• Address customer concerns quickly to ensure guest satisfaction.
• Open and close the store following Marco's Pizza standards, including inventory and cash handling.
• Be coachable for higher management roles and growth opportunities.
• Perform shift management duties and support store operations.
• Uphold Marco's daily cleaning and maintenance standards.
• Maintain a safe, organized, and welcoming environment for employees and guests.

Skills

Leadership

Customer service

Communication

Team building

Coaching

Problem solving

Attention to detail

Tools

Computers & Tech

Job description

Join Marco's Pizza as an Assistant Manager!

Looking for an exciting, fast-paced role where you can showcase your leadership skills? Marco's Pizza, one of the fastest-growing pizza chains in the country, is hiring an Assistant Manager! If you’re passionate about delivering exceptional customer experiences, thrive in a dynamic environment, and are skilled at leading a team, we’d love to talk to you.

What We're Looking For

We need a motivated leader to oversee operations, ensure smooth store openings and closings, and help drive our success. If you excel at attention to detail, strive for top-tier results, and enjoy creating memorable experiences for every guest, this is the role for you.

Key Job Requirements

• Must be 18 years or older.
• Reliable, hard-working, honest, and friendly.
• Excellent customer service and interpersonal skills.
• Reliable daily transportation and a valid driver’s license.
• Proficiency with computers and technology.
• Ability to assist the General Manager with team building and training.
• Strong leadership skills with the ability to coach and guide a team independently.
• A commitment to fostering a positive, energetic team atmosphere.
• Strong communication skills to effectively engage with team members.
• Basic sales and problem-solving skills.

Responsibilities

• Professionally represent Marco's Pizza to all customers.
• Quickly and effectively handle customer concerns, ensuring guest satisfaction.
• Open and close the store following Marco's Pizza standards, including inventory and cash management.
• Embrace opportunities for growth, with a willingness to be coached for higher management roles.
• Perform all shift management duties and support store operations.
• Uphold Marco's daily cleaning and maintenance standards.
• Ensure a safe, organized, and welcoming environment for employees and guests.

Schedule Requirements

• Availability to work both day and evening shifts.
• Flexibility to work weekdays and weekends.

Physical Demands

• Ability to use hands, arms, and feet repetitively.
• Capability to stand for long periods and perform physical tasks such as bending, kneeling, reaching, twisting, and lifting up to 50 pounds regularly, and occasionally more than 51 pounds.
• Previous experience preferred, but not required.
• Opportunities for advancement within the company.
• Flexible scheduling to support your lifestyle.

Location - Commerce Township - MI - 277 Haggerty Rd