ASSISTANT MANAGER

Norman's Gift Shops, Inc.; Prices Corner (DE); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flexible Schedule

Vacation/Sick Pay

Medical & Dental Insurance

Life Insurance

401K Plan

35% shopping discount

Job summary

Norman's Hallmark in Prices Corner, Wilmington, Delaware, is seeking an Assistant Store Manager to lead daily operations and guest experiences. You will collaborate with the Store Manager to achieve sales and service goals while guiding the sales team and ensuring efficient store procedures.

The role requires a 1-year retail supervisory background, strong customer service, and flexibility to work events, holidays, and weekends.

Qualifications

• High School diploma or equivalent or higher.
• Retail Supervisory Experience: 1 year or more.
• Customer Service Experience: 1 year or more.
• Flexible schedule including events, holidays, evenings, and weekends.
• Ability to stand/walk; lift up to 40 pounds.

Responsibilities

• Infuse our Customer CARE program into store culture to drive retail sales by connecting with customers.
• Customer always comes first and is the most important to the business.
• Assist Store Manager in operations including events, shipments, promotions, and merchandising.
• Assist in developing and training staff on new products and processes.
• Lead professionally, even in the absence of the store manager.
• Learn and use our POS system to ensure inventory, sales, and markdown accuracy.
• Perform additional duties as assigned.

Skills

Retail supervisory experience

Customer service experience

Team collaboration

Leadership

Education

High School diploma or equivalent

Tools

POS software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ASSISTANT MANAGER

3 days ago Requisition ID: 2675

NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Assistant Store Manager for our location at Prices Corner, Wilmington, Delaware. We are in the business of helping people capture their emotions and share them with one another. Our customers entrust us to help them show how much they care, to commemorate their most special occasions, provide comfort through challenging times, and to celebrate the everyday moments in between.

WHAT WE ARE LOOKING FOR:

Our retail teams are driven to reach store goals while delivering a memorable genuine experience to each of our customers. Our Assistant Store Managers helps contribute to providing this 'caring team' atmosphere not only for our customers but for the sales leaders and associates that work with them. The caring experience within the store begins with the management team. We expect our Assistant Store Managers to show initiative, be a team player, collaborate with their store manager to deliver to their store's sales & customer service objectives while helping support all operational aspects of their store in an efficient and seamless manner.

Assistant Store Manager Key Responsibilities:

• Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
• Belief that the customer always comes first and is the most important individual to our business.
• Assist Store Manager at efficiently managing the general operations of the store including, but not limited to event planning, shipment processing and merchandising, seamless orders, promotion management, etc.
• Assist manager in developing and training staff of new products and processes.
• Command a professional and unbiased leadership style, especially in absence of the store manager.
• Ability to learn and be efficient with our point-of-sale software system to ensure accuracy with inventory, sales, and markdowns.
• Perform additional duties as assigned.

BE A PART OF OUR TEAM

Do you like to inspire meaningful relationships and enhance people's lives? Do you like to celebrate others? Do you take pride in everything you do? If this sounds like something you relate to and you are a highly motivated individual with excellent customer service skills and retail supervisory experience, we definitely need to connect!

Basic Qualifications:

• High School diploma, GED, equivalent or higher .
• Retail Supervisory Experience: 1 year or more.
• Customer Service Experience: 1 year or more.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

BENEFITS AND PERKS:

• Flexible Schedule
• Vacation/Sick Pay
• Medical & Dental Insurance
• Life Insurance
• 401K Plan

PLUS!

• A lucrative 35% off shopping discount on merchandise purchased in our stores.
• Incentive contests throughout the year

Norman's Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.