Assistant Manager

Applebee's Neighborhood Grill + Bar; Portland (OR); On-site; USD 45,000 - 55,000; Full time

Job summary

A popular casual dining restaurant chain is seeking an enthusiastic Assistant Manager for their Portland location. In this role, you will oversee daily operations, ensure excellent customer service, and lead a team to create an engaging dining experience. Ideal candidates will have 2-3 years of restaurant management experience, with additional certifications in food and alcohol safety being a plus. The role requires effective leadership, problem-solving skills, and the ability to work various shifts, including weekends.

Qualifications

• Must be willing to work various shifts including weekends.
• Ability to lift up to 50 pounds.
• Effective communication skills required.

Responsibilities

• Ensure timely, friendly service according to company guidelines.
• Maintain departmental inventory levels.
• Promote cleanliness and sanitation in the restaurant.
• Monitor employee performance and provide feedback.

Skills

Leadership skills

Problem-solving

Stress management

Customer service

Education

2-3 years restaurant management experience

Serve Safe Food and Serve Safe Alcohol Certifications

Job description

Assistant Manager – Applebee's Neighborhood Grill + Bar

Join Applebee's Neighborhood Grill + Bar and apply for the Assistant Manager role.

Position Description

As an Applebee's® Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's®. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it!

Essential Duties And Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
• Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints to self and staff.
• Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes and leads restaurant cleanliness and sanitation.
• Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
• Promotes quality recruitment and referrals of potential team member and management candidates.
• Promotes Flynn | Applebee's training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
• Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
• Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
• Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
• Assures compliance with company policies, practices and procedures.
• Responsible for controlling cost in assigned department.
• Compliance with local, state and federal laws, regulations and guidelines.
• Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
• Responsible for preparing and submitting accurate daily paperwork.
• Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
• Provides a role model for managers and employees.
• Develops self on all store related technology.
• Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
• Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience

• At least 2-3 years restaurant management experience
• Serve Safe Food and Serve Safe Alcohol Certifications also a plus

Physical Standards

• Work various shifts ranging in hours, including weekends.
• Stand and exert well-paced mobility for up to ten (10) hours in length.
• Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
• Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know.