Assistant Manager

Applebee's Neighborhood Grill + Bar; Idaho Falls (ID); On-site; USD 40,000 - 55,000; Full time

Job summary

A popular dining establishment in Idaho Falls is seeking an Assistant Manager to oversee daily operations and enhance guest experiences. This role requires strong leadership and problem-solving skills, ensuring high service standards and effective team management. Candidates should have 2-3 years of restaurant management experience and preferably hold Serve Safe certifications. This position involves training staff, managing inventory, and maintaining compliance with health and safety standards, while offering a supportive work environment.

Qualifications

• Proven restaurant management experience is necessary.
• Certifications in food and alcohol safety are desirable.

Responsibilities

• Manage day-to-day operations of the restaurant.
• Ensure high standards of service and guest experience.
• Respond to guest complaints effectively and promptly.
• Train and develop staff members continuously.
• Maintain inventory and ensure compliance with safety standards.

Skills

Leadership

Problem solving

Customer service

Inventory management

Training and development

Education

2–3 years restaurant management experience

Serve Safe Food and Serve Safe Alcohol certifications

Job description

Assistant Manager – Applebee's Neighborhood Grill + Bar

Applebee’s is part of Flynn Group. Flynn Group has over 460 restaurants across 24 states, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each brand. We focus on our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Position Description

As an Applebee’s Assistant Manager, you will be engaged in all aspects of day‑to‑day operations at the restaurant. You will be responsible for delivering a passionate experience to guests and staff, leading the team, solving problems under stress, and maintaining high standards.

Essential Duties And Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
• Cultivates a culture in accordance with the Flynn Applebee’s Premier Card of our core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints to self and staff.
• Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee’s standards.
• Maintains inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programsli>
• Promotes and leads restaurant organization, cleanliness and sanitation.
• Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
• Promotes quality recruitment and referrals of potential team member and management candidates.
• Promotes Flynn | Applebee’s training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
• Participates in the constant development of employees using One‑on‑One and performance documentation, and contributes to the completion of written evaluations.
• Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
• Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
• Assures compliance with company policies, practices and procedures.
• Responsible for controlling cost in assigned department.
• Compliance with local, state and federal laws, regulations and guidelines.
• Drives bi‑weekly / weekly food and liquor inventories at the AD/GM’s request and is accountable for completion.
• Responsible for preparing and submitting accurate daily paperwork.
• Assures sanitation standards meet or exceed Health Department and Flynn Applebee’s standards.
• Provides a role model for managers and employees.
• Develops self on all store related technology.
• Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
• Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience

• At least 2–3 years restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are also a plus.

Physical Standards

• Work various shifts ranging in hours, including weekends.
• Stand and exert well‑paced mobility for up to ten (10) hours in length.
• Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
• Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.

For a copy of Flynn Group’s Workplace Privacy Notice, please visit https://flynn.com/privacy-policy/

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!