Assistant Manager

The Root Restaurant & Bar; Piscataway Township (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Great pay

Flexible schedules

Career growth opportunities

Job summary

Buffalo Wild Wings is seeking an Assistant Manager to lead the front-of-house team, support daily restaurant operations, and drive guest satisfaction. You’ll oversee hospitality, take-out, delivery and server performance, while executing local marketing efforts and ensuring excellent service in a fast-paced sports bar setting.

You should have 2-3 years of supervisory or management experience in a restaurant, strong leadership skills, and the ability to work flexible hours and a 50-hour week.

Qualifications

• Leadership needed to supervise and motivate the FOH team.
• Experience in training and coaching restaurant staff.
• Strong customer service mindset with guest-first focus.
• Clear written and verbal communication skills.
• Ability to resolve issues and maintain restaurant operations.

Responsibilities

• Manage restaurant FOH and assist the Management in leading the restaurant team.
• Oversee Hospitality/Take-Out/Delivery and Server performance.
• Lead in-restaurant marketing initiatives and reward programs to maximize sales.
• Staff recruitment, hiring and scheduling to ensure strong customer service.

Skills

Leadership

Staff training

Customer service

Communication

Problem solving

Job description

Buffalo Wild Wings – Assistant Manager Job Description

Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. We’re constantly upping the ante, providing the ultimate guest experience. And it’s our people who bring that experience to life!

If you enjoy working in a fun, high-energy environment with a growing company where the game is always on, we invite you to bring your experience, leadership skill, enthusiasm and passion and apply to Buffalo Wild Wings as an Assistant Manager!

Assistant Manager Responsibilities/Qualifications:

Manage restaurant FOH – assist the Management in leading the restaurant team.

Assistant Managers are on the front line, operating our restaurants on a day to day basis.

Responsible for overseeing the Hospitality/Take-Out/Delivery and Server performance. Ensure operations are running smoothly while providing the ultimate experience for our sports fans.

Lead the in-restaurant Marketing initiatives and execute our rewards program; participates in maximizing sales and profits within the restaurant.

Prepares and executes local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic

Instructs, trains, coaches and develops the FOH restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals.

Assists the Management with the recruiting and hiring of hourly employees.

Ensures the appropriate staffing of restaurant team to maximize customer service and sales efforts.

Responsible for cash controls and enforcement of Company policies.

Assures that all safety and security procedures are followed within the restaurant.

Resolves customer complaints; trains team in resolving restaurant issues.

Has general knowledge of labor laws, health codes, safe food handling and sanitation.

High school or equivalent, Bachelor’s degree a plus.

Leadership skills - ability to supervise, train and motivate restaurant personnel.

2-3 yrs. supervisory or management experience from a restaurant.

Ability to work with a high degree of independence and discretion.

Ability to work a 50-hour work week.

Ability to work flexible hours.

Good written, verbal, math and interpersonal skills

Valid drivers license with reliable transportation.

Ability to work in a fast-paced environment.

Reliable transportation.

BWW Benefits:

We offer great pay, schedules that fit your life, exciting work environment, and other excellent benefits and career growth opportunities. If you are looking for a great team to work with, we want YOU!