Assistant General Manager

The Root Restaurant & Bar; Rockaway Township (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

BWW Benefits

Job summary

Buffalo Wild Wings is seeking an Assistant General Manager to lead the restaurant team and support the General Manager in delivering exceptional guest experiences. You will guide FOH and BOH operations, coach staff, and drive sales and profitability in a fast-paced sports-themed environment.

The AGM will oversee staffing, training, and safety compliance while focusing on guest satisfaction and team development.

Qualifications

• Leadership and team management experience in a fast-paced restaurant setting.
• Experience supervising FOH and BOH operations.
• Strong communication and interpersonal skills.

Responsibilities

• Manage restaurant FOH and BOH – assist the General Manager in leading the restaurant management team.
• Instruct, train, coach and develop the restaurant team to recognize and reward performance.
• Assist the General Manager with recruiting and hiring hourly employees.
• Ensure appropriate staffing to maximize service and sales.
• Work to maximize sales and profits and maintain cash controls.

Skills

Leadership

Supervisory experience

Team development

Communication

Education

High school diploma

Bachelor’s degree

Job description

Buffalo Wild Wings – Assistant General Manager Job Description

If you enjoy working in a fun, high-energy environment with a growing company where the game is always on, we invite you to bring your leadership skill, enthusiasm and passion to Buffalo Wild Wings! Come join a team that is all about sports, great food, family and friends! We are currently seeking responsible Assistant General Managers to join our team!

Assistant General Manager (AGM) Position Summary

Check out this combo - your personality and commitment to create something a little different for everyone plus Buffalo Wild Wing’s amazing offerings in Wings, Beer, and Sports equals Guest satisfaction! You’re the “go-to” guy or gal with the knowledge and confidence to lead your Team and read your Guests . It’s fun and fast-paced. We’re at the top of our game – and we want to keep it that way. As an AGM you’ll constantly be upping the ante, providing the ultimate experience for our Guests and leading our Team to bring that experience to life!

Assistant General Manager Responsibilities/Qualifications

Manage restaurant FOH and BOH – Assist the General Manager in leading the restaurant management team.

Instructs, trains, coaches and develops the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals.

Assists the General Manager with the overall recruiting and hiring of hourly employees.

Ensures the appropriate staffing of restaurant team to maximize customer service and sales efforts.

Works to maximizes sales and profits within the restaurant.

Responsible for all cash controls and enforcement of Company policies.

In conjunction with the General Manager, prepares and executes local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic.

Assures that all safety and security procedures are followed within the restaurant.

Resolves customer complaints; trains team in resolving restaurant issues.

Has general knowledge of labor laws, health codes, safe food handling and sanitation.

High school or equivalent, Bachelor’s degree a plus.

Leadership skills - ability to supervise, train and motivate restaurant personnel.

2-3 yrs. supervisory or management experience from a restaurant: familiar with FOH and HOH/Kitchen management.

Ability to work with a high degree of independence and discretion.

Ability to work a 50-hour work week.

Ability to work flexible hours.

Good written, verbal, math and interpersonal skills.

Valid drivers license with reliable transportation.

Ability to work in a fast-paced environment.

Reliable transportation.

BWW Benefits

We offer great pay, schedules that fit your life, exciting work environment, and numerous excellent benefits and career growth opportunities. If you are looking for a great team to work with, we want YOU!