Assistant Manager

birdcall; Phoenix (AZ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with employer match

Paid Time Off and Paid Sick Leave

Employee Assistance Program

Free meals on shift

Dining discount for you and a friend

Job summary

Birdcall is hiring an Hourly Manager in Phoenix to lead line checks, coaching, and service quality on the floor, ensuring guests are satisfied and the team operates smoothly.

You’ll work with the GM and Area Director, handle peak shifts, and support safety and cleanliness while managing labor and costs. Equal opportunity employer and fast-paced culture.

Qualifications

• Previous restaurant or supervisory experience preferred.
• Clear communication in English, written and spoken.
• Basic math skills for cash handling and shift accounting.
• Sound judgment and the ability to motivate and coach a team.
• Flexibility for nights, weekends, and holidays.
• Ability to obtain and maintain an alcohol service permit.

Responsibilities

• Run line checks, prep, and par levels, and expedite the pass to coach the team on plating, temperature, and ticket times.
• Work the floor at peak, resolve guest complaints, and pass along compliments.
• Complete the FOH log, assign stations, schedule breaks, and lead pre-shift meetings.
• Lead and coach the team with daily feedback, and keep management informed on performance and staffing.
• Keep the workplace safe, clean, and harassment-free, and report incidents to the GM.
• Complete FOH and BOH checks every shift.
• Control labor, food cost, and waste, and follow cash handling and banking procedures.

Skills

Restaurant experience

Communication skills

Cash handling

Leadership coaching

Flexible schedule

Alcohol permit

Job description

Description

Hourly Managers run the shift. You’re on the floor, the line, and the expo window making sure every plate looks right, every guest feels welcome, and every team member knows the game plan. You’ll work alongside our GM, coaching the crew and keeping quality, speed, and cleanliness dialed in.

Pay: $21-$24 per hour

Hourly, non-exempt, and paid for every hour you put in.

BENEFITS

• Medical, Dental, and Vision after your intro period
• 401K with employer match
• Paid Time Off and Paid Sick Leave
• Employee Assistance Program
• Free meals on shift
• Dining discount for you AND a friend at any Birdcall concept

OPPORTUNITY

• Your first step into management, with new Birdcall stores and concepts opening every year
• Real coaching from your GM and Area Director
• Management Referral Program

CULTURE

A fun, fast-paced, purpose-driven crew that actually likes coming to work. If you love motivating people and take pride in a great plate and a smooth shift, you’ll fit right in.

What you’ll own on your shifts:

• Run line checks, prep, and par levels, and expedite the pass to coach the team on plating, temperature, and ticket times
• Work the floor at peak, resolve guest complaints, and pass along compliments
• Complete the FOH log, assign stations, schedule breaks, and lead pre-shift meetings
• Lead and coach the team with daily feedback, and keep management informed on performance and staffing
• Keep the workplace safe, clean, and harassment-free, and report incidents to the GM
• Complete FOH and BOH checks every shift
• Control labor, food cost, and waste, and follow cash handling and banking procedures

Requirements

What you bring:

• Previous restaurant or supervisory experience preferred
• Clear communication in English, written and spoken
• Basic math skills for cash handling and shift accounting
• Sound judgment and the ability to motivate and coach a team
• Flexibility for nights, weekends, and holidays
• Ability to obtain and maintain an alcohol service permit

The physical stuff:

8-10 hours on your feet per shift, with frequent bending and lifting of 20-50 lbs (rarely over 50) and occasional work near moving mechanical parts. Reasonable accommodations are available for individuals with disabilities to perform essential functions.

About Birdcall

We’re a fast-casual crew across Colorado, Arizona, and Texas, built on great food, real hospitality, and people who actually want to be here. We’re growing, and we’re looking for Hourly Managers who want to grow with us.

Birdcall is an Equal Opportunity Employer.