Assistant Manager

RiseMe; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

Parkway Corporation in Philadelphia is seeking an Assistant Manager to support the Parking Operations Team in daily activities. The role involves supervising vehicle flow, ensuring devices work, and delivering friendly customer service.

Scheduling is Wednesday through Sunday, 3:30 PM to 12:00 AM, with flexibility for other shifts. The ideal candidate will be familiar with parking procedures, safety protocols, and reporting, including shift summaries.

Qualifications

• Experience in parking operations or related facility management.
• Ability to safely direct traffic and respond to customer inquiries.
• Familiarity with pay-on-foot/pay-and-display devices and basic troubleshooting.

Responsibilities

• Safely moves cars and manages traffic flow per regulations and policies.
• Keeps pay-on-foot/pay-and-display devices operational with receipts and tickets.
• Responds to customer inquiries about vehicle retrieval and area directions.
• Maintains facility cleanliness, security, and safety, including snow/ice removal.
• Reports problems or unsafe conditions to management promptly.
• Completes shift reports accurately and on time.
• Assists with training new employees and orientations as needed.
• Suggests improvements to working conditions and equipment for efficiency.

Skills

Traffic control

Customer service

Operational efficiency

Team coordination

Job description

Parkway Corporation is seeking an Assistant Manager to assist management in day-to-day parking operations. This position is part of our Parking Operations Team.

Schedule:

Wednesday - Sunday, 3:30p - 12am

This position is expected to have schedule flexibility for other shifts.

Essential Duties, Responsibilities, and Abilities

Safely controls facility traffic by moving cars around the location and other locations as needed, always remaining aware of traffic laws. Uses all spaces efficiently to maximize revenue.

Keeps all pay-on-foot and pay-and-display devices operational by ensuring that they have enough receipts and tickets and performs basic troubleshooting of the devices such as re-booting, unjamming tickets, and credit cards.

Is knowledgeable of the facility's procedures and information and can answer customer inquiries concerning vehicle retrieval, garage or lot restrictions, or general directions or information about the surrounding area.

Assists in keeping the facility clean, secure, and safe. This includes removing snow and ice and maintaining the facility's external perimeter.

Reportsto management any problems, accidents, unsafe conditions, or equipment trouble.

Follows Parkway policies and manager's directions concerning parking methods, rates, uniform requirements, securing keys, vehicle surveys, and time card procedures.

Accurately and timely completes necessary shift reports.

Assists with training and orienting new employees and incumbents as needed.

Suggests changes in working conditions and use of equipment to increase efficiency.