Assistant Manager

FashionUnited; Palo Alto (CA); On-site; USD 33,062 - 41,328; Part time

Benefits offered by this job

Competitive base pay

Discount on branded products

401(k) with company matching

Medical coverage

Job summary

FashionUnited is seeking an Assistant Manager in Palo Alto, California, to lead the retail team and enhance customer loyalty. You will collaborate with leadership and the sales team to drive profitability through genuine customer connections and strong community engagement.

The ideal candidate has retail management experience and a passion for fashion. The role offers a competitive hourly wage, benefits including a 401(k) with company matching, and discounts on branded products. Join us to innovate and engage with the community!

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Flexibility for scheduling including nights, weekends, and holidays.
• Ability to lift, carry, and move at least 40 pounds.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results.
• Manage store operations, systems, and technology.
• Ensure team exceeds goals and provides best-in-class customer service.

Skills

Retail management experience

Customer service

Teamwork

Problem-solving

Job description

Job Summary

As an Assistant Manager, you're part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

What You'll Do

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training, and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Who You Are

• Have 1‑2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks and Benefits

Part‑Time

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and prescription coverage

Full‑Time

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive paid time off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

See our full list of benefits.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $24.00 - $30.00

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.