Assistant Manager

J.Crew Factory; San Marcos (CA); On-site; USD 29,618 - 37,195; Part time

Benefits offered by this job

Discount on branded products

401(k) with company matching

Medical and prescription coverage

Job summary

J.Crew Factory in San Marcos, California is looking for an Assistant Manager to be part of the leadership team that drives profitability through genuine customer connections and community engagement. You'll coach the sales team to maximize performance and ensure smooth operational support.

The ideal candidate has 1-2 years of retail management experience and a passion for the brand. Benefits include competitive pay, discounts, and a 401(k) plan with company matching. Scheduling flexibility and physical stamina required.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Scheduling flexibility, including nights, weekends, and holidays.
• Must be able to lift, carry, and move at least 40 pounds.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results.
• Own your designated division of responsibility.
• Manage store operations, systems, and technology.
• Lead fit sessions to boost product knowledge for associates.
• Innovate ways to engage the community.

Skills

Retail management experience

Customer service

Problem-solving skills

Teamwork and flexibility

Job description

As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

What You’ll Do

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Sales, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Who You Are

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Part‑Time Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and Prescription coverage

Full‑Time Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive Paid Time Off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

Hourly Range: $21.50 - $27.00

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.