Assistant Manager

Madewell; Seattle (WA); On-site; USD 29,618 - 37,195; Part time

Benefits offered by this job

Up to 60% discount on products

401(k) plan with company matching

Medical and prescription coverage

Job summary

SupportFinity™ is seeking an Assistant Manager in Seattle, Washington to lead the sales team, enhance customer connections, and manage store operations effectively. Applicants should have retail management experience and a passion for fashion.

The role includes supporting the Store Director and ensuring the team exceeds sales goals through coaching and innovative strategies. The position offers both part-time and full-time perks, including competitive pay, discounts, and a 401(k) plan.

Qualifications

• 1-2 years of retail management experience.
• Knowledge of current fashion trends.
• Ability to lift and move at least 40 pounds.

Responsibilities

• Support Store Director to impact business results.
• Manage store operations and ensure accountability.
• Lead fit sessions for product knowledge.

Skills

Retail management experience

Customer service

Problem-solving

Teamwork and flexibility

Job description

Job Summary

As an Assistant Manager, you are part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You will provide immediate feedback and coaching to the sales team to maximize performance and collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

What You’ll Do

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to create a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor, when needed.

Who You Are

• Have 1‑2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks And Benefits

Part‑Time

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and prescription coverage

Full‑Time

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive paid time off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

Compensation

Hourly Range: $21.50 – $27.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors.

Equal Opportunity

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.