Assistant Manager

Dunkin' | Cadette/Nadreau Network; Orange (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin franchisee is seeking an Assistant Manager to oversee store operations in Massachusetts, including hiring, supervising a team, and delivering exceptional guest service. The role emphasizes profitability, brand standards, and a positive climate for employees and customers.

The Assistant Manager will drive sales, lead by example, and ensure compliance with company policies while fostering a cooperative, team‑oriented environment across daily operations.

Qualifications

• Experience directing store operations and supervising a team.
• Ability to hire and oversee team members and deliver exceptional guest service.
• Commitment to complying with labor and health laws and franchise policies.

Responsibilities

• Direct the overall operation of the store and oversee staffing and training.
• Drive sales and profitability through effective execution of the business plan.
• Create a positive working environment by fostering teamwork and communication.
• Model professionalism when interacting with customers, Team Members, and management.
• Uphold Dunkin brand policies and standards and act with integrity.

Skills

Team leadership

Customer service

Training

Communication

Professionalism

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan

• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building

• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management

• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand

• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages

• Awesome team-oriented environment

• Lots of potential for growth within the company for those who work hard