Assistant Manager

Outlets Nags Head; North Carolina; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

Outlets Nags Head is seeking an Assistant Manager to support the customer experience and shape store culture. You will lead on the sales floor, coach associates, and collaborate with the Store Manager to recruit and develop talent.

This role emphasizes hospitality, omnichannel service, and financial discipline, with monthly bonus opportunities. Regular/full-time position in Nags Head, NC with comprehensive benefits and room for growth.

Qualifications

• 1+ year retail management experience or equivalent.
• Hospitality mindset when connecting with customers and associates.
• Tech-savvy with ability to operate a point-of-sale system.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors for customers.
• Coach associates to create genuine customer connections and inclusivity.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Hospitality mindset

POS system proficiency

Leadership on sales floor

Business acumen

Initiative

Tools

POS system

Job description

ABOUT THE ROLE

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

THE IMPACT YOU CAN HAVE

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

YOU'LL BRING TO THE ROLE

• 1+ year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

BENEFITS

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

LOCATION

Store 3138-Nags Head Tanger Outlets-ANN-Nags Head, NC 27959

POSITION TYPE

Regular/Full time

EQUAL EMPLOYMENT OPPORTUNITY

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

Outlets, Local Shops & Restaurants in the Outer Banks