G3138 - Store Manager-ANN - Exempt

LOFT; Nags Head (NC); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Monthly bonuses

Employee discounts

Career development

Community partnerships

Job summary

LOFT is seeking a Store Manager in Nags Head, NC to lead customer and associate experiences in-store. You will drive profitability by focusing on customer service, operations, visuals, and community engagement, while coaching a team to reach its full potential.

The role emphasizes hospitality, strong leadership, and a data-driven approach to budgeting and payroll, with opportunities for monthly bonuses and career advancement within LOFT brands.

Qualifications

• 2+ years retail Store Manager or service industry experience preferred.
• Hospitality mindset when engaging with customers and associates.
• Strong people management skills and talent development ability.
• Effective leadership, interpersonal and communication skills.
• Technology proficient and able to operate a POS system.
• Strong business acumen to develop strategies and drive results.
• Action-oriented mindset with ability to organize, delegate, and prioritize.

Responsibilities

• Lead customer and associate experiences to deliver exceptional store performance.
• Coach and develop associates to uphold brand behaviors and service standards.
• Utilize technology to provide seamless omnichannel shopping experiences.
• Hire and build a strong store team through training and coaching.
• Create an inclusive store environment where everyone feels welcome.
• Develop strong operational dynamics to achieve store goals.
• Promote in-store community events and partnerships.
• Oversee store profitability, budgeting, and payroll with reporting tools.
• Analyze reports to plan short and long-term retail actions.
• Manage day-to-day operations including opening and closing.

Skills

People management

Hospitality mindset

Leadership

Communication

Customer service

Tools

POS system

Job description

About Us

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

About Us

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

In This Role, You'll Have The Opportunity To

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

You'll bring to the role

• 2+ years retail Store Manager or service industry experience (preferred)
• Brings a hospitality mindset when engaging with customers and associates
• Strong people management skills and an ability to develop talent
• Effective leadership, interpersonal, and communication skills
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to develop strategies and create action plans to drive results
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 3138-Nags Head Tanger Outlets-ANN-Nags Head, NC 27959

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.