Assistant Manager

Chris Baily; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Chris Baily is seeking a Retail Assistant Manager to support daily store operations, help drive sales, and train team members on product knowledge and customer service standards.

In this role you will assist the store manager with achieving sales targets, ensure consistency of marketing and visual presentation, set up displays, manage inventory and staff scheduling, and help uphold store policies and security at closing.

Qualifications

• Two years of consistent retail sales and customer service experience.
• Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Assist the store manager in achieving sales plans and target metrics.
• Ensure consistent execution of marketing and visual presentation.
• Set up advertising displays and merchandise promotions.
• Train staff on sales techniques and customer service standards.
• Maintain inventory controls and report concerns to management.
• Ensure the store is secured during closing and deposits are handled.
• Keep daily sales records and scheduling information.

Job description

Job DescriptionJob DescriptionA Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.

Responsibilities

• Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
• Ensure consistent execution of company's marketing and visual presentation
• Set up advertising displays and arrange merchandise on counter or tables to promote sales
• Train staff on how to drive sales through consistent development of product knowledge and customer service standards
• Ensure compliance to policies and procedures and report concerns to senior management
• Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
• Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
• Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork

Required Qualifications

• 2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
• Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role
• Excellent leadership skills and the ability to work with teams
• Good communication and interpersonal skills towards customers, staff members and store managers
• Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
• Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
• Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
• Ability to lift heavy merchandise, walk and stand for long hours