Assistant Manager

Domino; Naperville (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's Pizza in Naperville, IL is seeking a proactive Assistant Manager to support daily store operations, supervise team members, ensure fast, friendly service, and uphold food safety and quality standards in a high-volume setting.

You will help with scheduling, inventory control, cash handling, and training new staff while driving store profitability through cost control and customer care. Prior food-service or retail leadership is preferred, with a focus on teamwork and communication.

Qualifications

• Experience in customer service roles or retail/food service management.
• Ability to manage inventory and cash with accuracy.
• Knowledge of food safety standards and cleanliness practices.
• Experience in staff scheduling and training activities.
• Proven leadership skills with the ability to motivate a team.
• Strong communication and interpersonal abilities.

Responsibilities

• Deliver outstanding customer service and resolve inquiries or complaints.
• Manage inventory, stock control, cash handling, and banking processes.

Skills

Customer service

Inventory control

Cash handling

Food safety

Staff training

Team leadership

Delivery ability

Communication

Job description

• Job Category Org: Store Assistant Manager

Company Description

Locally Owned by Franchisee Next Level Pizza Company, LLC. d.b.a Domino's Pizza. We pride ourselves on best in class training, circle of operations, technology, and co-workers. We are passionate about delivering a great customer experience to not only YOU but the customers we make, bake, and take pizzas too!

Job Description

A Domino's Assistant Manageroverses store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training.Key duties include maintaining food quality and safety, handling customer issues, optimizing store profitability through cost control, and stepping in for the Store Manager as needed to ensure smooth daily operations.

Key Responsibilities

Customer Service:

Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.

Inventory & Cash Control:

Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.

Food Safety & Quality:

Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.

Administrative Tasks:

Assist with staff scheduling, labor management, hiring, training, and record-keeping.

Store Support:

Support the Store Manager in achieving sales, service, and profitabilitytargets, implementing company policies, and contributing to marketing efforts.

Staff & Operations:

Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.

Qualifications

Key Responsibilities

Customer Service:

Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.

Inventory & Cash Control:

Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.

Food Safety & Quality:

Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.

Administrative Tasks:

Assist with staff scheduling, labor management, hiring, training, and record-keeping.

Store Support:

Support the Store Manager in achieving sales targets, implementing company policies, and contributing to marketing efforts.

Staff & Operations:

Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.

Transportation & Abiltiy to Deliver

Having reliable transportation and ability and desire to deliver is a strength.

Excellent interpersonal and communication skills to interact with staff and customers.

Ability to work efficiency and effectively in a high-pressure, fast-paced setting.

Detail-oriented with strong organizational abilities for managing various tasks.

Previous experience in food service or retail management is often preferred.

Strong ability to lead, motivate, and manage a team effectively.